Greenshot vs Usersnap

Greenshot is free, open-source screenshot software for Windows PCs. It can capture a selected region, a window, or the full screen, and can capture scrolling web pages from Internet Explorer. Users can annotate and highlight screenshots, obscure selected portions, and extract text with OCR. Images can be saved, printed, copied, emailed, sent to Office, or uploaded to photo sites such as Flickr or Picasa. Listed export formats are PNG and JPEG. Greenshot is intended for people who create screenshots, including project managers, developers, technical writers, and testers. The Windows plan is listed at free, and an optional cost contribution is $1.99 as a one-time purchase. The latest stable Windows release listed is version 1.3.315, dated 20 Mar 2026. Source code is available in Git repositories. Windows 8 users may be prompted to install.NET 3.5, though they can skip that installation.

Usersnap is a product evidence platform that gathers customer signals for product decisions. Users can annotate screenshots and record screen video with audio to explain issues. Feedback collection includes CSAT, NPS, polls, and thumbs-up/down surveys, with conditional questions and targeted audiences. AI tools summarize feedback, identify urgent issues and frequently requested topics, and suggest replies. Integrations include Zoom, Gong, Intercom, ServiceNow, Jira, Asana, Linear, Azure DevOps, and Zendesk. Two-way status synchronization is available for Jira, Jira Product Discovery, Azure DevOps, Asana, and Linear. A Chrome and Firefox extension captures screenshots without a widget on the target site. iOS and Android SDKs support forms and surveys, but not screen capture or annotation. The cloud service runs in European AWS data centers and names SOC 1, SOC 2, and ISO 27001 certifications for those centers. Plans start at $49 a month, billed €49 /month.