GroomBoard vs Seglo

GroomBoard is booking and client management software for independent dog groomers and small grooming salons. Its shared booking page lets clients check real availability, choose a service and book appointments. The service sends booking confirmations and SMS reminders the day before appointments. Pet profiles can store breed, coat notes, grooming history, preferences, pricing and photos, while the calendar provides day, week and month views, buffers, blocked time, multi-pet families and lunch breaks. Plans start at $9/mo, and a 7-day trial is available; there is no free plan. Starter costs $9 a month for one groomer and 100 texts, Solo costs $19 a month for one groomer and 250 texts, and Salon costs $39 a month for up to five staff accounts and 600 texts. Deposits and missed appointment fees connect to the groomer’s Stripe account; the homepage states Stripe’s standard fee is 2.9% plus 30 cents. GroomBoard can import records from listed grooming services or appointments from a photographed paper book, and users can export client, pet and appointment data as CSV. It is available on Android, iOS and the web.

Seglo provides grooming businesses with booking, pet-record, team-management, and payment tools on Android, iOS, and web. Its scheduling can account for grooming steps, staff skills, and equipment such as baths, tables, and dryers. Grooming Care tracks pet care cycles, suggests the next groom, and can automatically book from a pet’s cycle. Customer communications include email reminders, paid SMS reminders, photo messaging, and automatic Google review requests. Paid Business plans include online payments and Tap to Pay on iPhone; payment processing fees are separate. An optional AI Receptionist can handle routine booking calls using the business’s services and availability, while passing questions requiring human judgment back to the business. The free plan has no monthly fee and includes one person, one location, online booking, pet records, rostering, pay calculation, and commission. Paid plans include Starter at A$49 a month. Seglo lists live chat and email support; email support is during Australian business hours, with an intended response within two business days. It says it complies with Australia’s Privacy Act and Australian Privacy Principles and lists encryption and access controls among its safeguards.