| Price from | Free | €89/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 4 |
| Spec score · WhatsApp Marketing Software | 9.2 (#6) | 7.6 (#28) |
| API | The API page says qualifying Enterprise and Reseller plans include direct Meta Cloud API access and a Postman collection for integrating applications. | Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify. |
| Campaigns | The marketing software supports contact imports, personalized bulk campaigns, scheduled broadcasts, and delivery and read reports. | Merchants can sync Shopify and Klaviyo segments and send targeted WhatsApp campaigns measured per order. |
| Headquarters | Crunchbase lists the headquarters in Vadodara, Gujarat, India. | Paris, France |
| Integrations | The pricing comparison lists Google Sheets and Zapier integrations on paid plans, while Growby’s Google Sheets guide says contact data syncs every 8 hours. | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. |
| Shared inbox | A shared WhatsApp inbox is provided for sales and support conversations, with customer chats free for up to 24 hours after a reply. | The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies. |
| Support | The site lists weekday pre-sale and post-sale phone support hours of Monday through Friday, 10:00–18:00 IST, and provides [email protected] for inquiries. | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. |