Tech riderRev. 9 Oct 2026
- 1Runs onAPI, Web
- 2Costspaid from €89/mo
- 3Broadcast campaignsYes
- 4Workflow automationYes
- 5Personalized variablesYes
- 6Template managementYes
- 7Channel coveragewhatsapp only
7 lines stated Written from the maker's own pages: getkanal.com
Overview
Kanal is ranked #40 of 72 in WhatsApp marketing software on Specifiction. It runs on API, Web. Paid plans start at €89/mo.
Kanal plans and pricing
All plansPro €89/mo 89€ / month; no commitment 1 user · WhatsApp campaigns · abandoned cart recovery · AI agent · segments · multi-market getkanal.com · 9 Oct 2026
Scale €149/mo 149€ / month; no commitment 5 users · unlimited automations · advanced automations · Klaviyo integration · dedicated account manager · additional markets +50€/mo/market getkanal.com · 9 Oct 2026
Business €350/mo 350€ / month; no commitment Unlimited users · expert flow setup · continuous optimization · campaigns on demand · dedicated account manager · additional markets +50€/mo/market getkanal.com · 9 Oct 2026
Agency €1,900/mo 1,900€ / month; no commitment Unlimited users · WhatsApp strategy · creative production · campaign copywriting · consolidated client reporting · additional markets +50€/mo/market getkanal.com · 9 Oct 2026
Compared on WhatsApp marketing software
- Free plan
- Nogetkanal.com
- Broadcast campaigns
- Yesgetkanal.com
- Workflow automation
- Yesgetkanal.com
- Personalized variables
- Yesgetkanal.com
- Template management
- Yesgetkanal.com
- Channel coverage
- whatsapp_onlygetkanal.com
Facts
- Purpose
- Kanal provides WhatsApp marketing and sales tools for Shopify stores, including cart recovery, campaigns, customer support and repeat-purchase messaging.getkanal.com · 9 Oct 2026
- Cart recovery
- A Shopify checkout event can trigger a WhatsApp reminder with the product image and a one-tap payment link, followed by another reminder if needed.getkanal.com · 9 Oct 2026
- Campaigns
- Merchants can sync Shopify and Klaviyo segments and send targeted WhatsApp campaigns measured per order.getkanal.com · 9 Oct 2026
- AI agent
- Kanal’s AI agent answers product, sizing, shipping and returns questions in 96+ languages, sends order status, and can hand a conversation to a human.getkanal.com · 9 Oct 2026
- Shared inbox
- The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies.getkanal.com · 9 Oct 2026
- Messaging compliance
- The Shopify page says Kanal uses the official WhatsApp Business API and handles opt-in collection, approved templates and opt-outs.getkanal.com · 9 Oct 2026
- Integrations
- Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon.getkanal.com · 9 Oct 2026
- API
- Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify.developers.getkanal.com · 9 Oct 2026
- Plan limits
- The pricing page lists one user for Pro, five for Scale and unlimited users for Business and Agency; extra markets are listed at +50€/mo/market.getkanal.com · 9 Oct 2026
- Support
- Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered.apps.shopify.com · 9 Oct 2026
- Free option
- The Shopify App Store listing says a free plan is available and shows a Free plan, but the maker’s pricing page lists paid plans only.apps.shopify.com · 9 Oct 2026
- Compatibility
- The Shopify App Store listing says installation requires a Shopify account and a selected store.apps.shopify.com · 9 Oct 2026
Company
- Headquarters
- Paris, Francegetkanal.com · 28 Sept 2026
Best Kanal alternatives
See all 20 All accessCh 01 AiSensy Free planFree trialAndroid from $6/mo7.8 All accessCh 02 Vepaar Free planFree trialWeb from $13/mo7.8 All accessCh 03 EngageLab Free trialAndroidAPI 7.7 All accessCh 04 Superchat Free planAndroidAPI from €89/mo7.7 All accessCh 05 ChatFlow by Novynix Free planFree trialAndroid from ₹999/mo7.5 All accessCh 06 Spoki Free planFree trialAndroid from €39/mo7.5
Where it ranks on Specifiction
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Sources
- getkanal.com/whatsapp-shopify· checked 9 Oct 2026
- getkanal.com/whatsapp-integration· checked 9 Oct 2026
- developers.getkanal.com· checked 9 Oct 2026
- getkanal.com/pricing· checked 9 Oct 2026
- apps.shopify.com/kanal-marketing-ai· checked 9 Oct 2026
- getkanal.com· checked 28 Sept 2026