AiSensy vs Kanal
AiSensy
aisensy.comKanal
getkanal.comSide by side
| Figure | AiSensy | Kanal |
|---|---|---|
| Price from | $6/mo | €89/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 4 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 7.6 (#28) |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Paris, France |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.