Growby vs Spoki
Growby
growby.net
Spoki
spoki.comSide by side
| Figure | Growby | Spoki |
|---|---|---|
| Price from | Free | €39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 4 |
| Spec score · WhatsApp Marketing Software | 9.2 (#6) | 8.9 (#10) |
| API | The API page says qualifying Enterprise and Reseller plans include direct Meta Cloud API access and a Postman collection for integrating applications. | Spoki's support documentation says users can request an API key from the platform's Integrations menu. |
| Automation | Growby lists birthday, anniversary, and festival automations, with plan limits ranging from 1 to 1,000 automations in its pricing comparison. | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. |
| Founded | Growby’s about page says Sprouto InfoSolutions was founded in 2020. | 2021 |
| Headquarters | Crunchbase lists the headquarters in Vadodara, Gujarat, India. | San Vito dei Normanni, Italy |
| Integrations | The pricing comparison lists Google Sheets and Zapier integrations on paid plans, while Growby’s Google Sheets guide says contact data syncs every 8 hours. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Licence | The published pages describe commercial one-time or reseller licensing but do not state an open-source licence. | The terms describe Spoki as a software-as-a-service licence for the web app, so it is proprietary hosted software rather than open source. |
| Product | Growby describes itself as a WhatsApp engagement and marketing platform built on the official WhatsApp API. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Rating on GetApp | 0 out of 5 from 0 reviews. | 4.4 out of 5 from 45 reviews. |
| Support | The site lists weekday pre-sale and post-sale phone support hours of Monday through Friday, 10:00–18:00 IST, and provides [email protected] for inquiries. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
| Webhooks | The API documentation describes webhook setup for delivery status, read receipts and inbound-message notifications. | Webhook events include messages sent or received, unread-chat status, contact changes, tag changes, list changes and contact-field changes. |
| What it does | Growby is a WhatsApp engagement and marketing platform built on the official WhatsApp Business API for campaigns, chatbots and automation. | Spoki is a WhatsApp-first customer-engagement platform for marketing, sales and customer support, with additional SMS, voice and email channels. |
Plans
Growby
- FreeFree
- Basic₹2,000, paid once
- Standard₹6,000, paid once
- Professional₹11,000, paid once
- Enterprise₹20,000, paid once
- ResellerPriced on request
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.