GuestCentric HyperCommerce vs RMS Cloud
GuestCentric HyperCommerce
guestcentric.com
RMS Cloud
rmscloud.comSide by side
| Figure | GuestCentric HyperCommerce | RMS Cloud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 10 |
| Spec score · Booking Engine | 7.4 (#8) | 7.8 (#4) |
| Booking engine | The booking engine supports direct bookings, personalised offers, and upsells for extras and packages. | Its booking engine lets properties accept direct online reservations and supports mobile-optimised booking experiences. |
| Founded | The About page says GuestCentric was founded in 2008; its page heading separately says it has powered independent hotels since 2006. | LinkedIn lists RMS as founded in 1983. |
| Headquarters | Lisbon, Portugal | Keilor Park, Victoria, Australia |
| Integrations | GuestCentric lists integrations for PMS, payment gateways, channels, metasearch, revenue management systems, and direct conversion tools. | The help centre lists integrations for door locks, OTAs, POS, housekeeping, revenue management, loyalty, kiosks and property automation. |
| Product | HyperCommerce combines a hotel website, booking engine, online distribution, payments, and other online commercial operations in one platform. | RMS is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds and serviced apartments. |
| Security | GuestCentric describes its payments as PCI-compliant and its data handling as GDPR-ready, with continuous monitoring. | RMS describes its security as enterprise-grade and says its system meets PCI and Department of Defence standards. |
| Support | The company says customers can reach multilingual support staff by chat, phone, or email, and that support continues until issues are resolved. | RMS offers round-the-clock phone support in the customer's region and an online help center. |
| What it does | HyperCommerce brings a hotel’s website, booking engine, distribution, payments, marketing, and guest engagement together in one platform. | RMS is a cloud-native hospitality property-management platform for hotels, motels, holiday parks, campgrounds and serviced apartments. |
Plans
RMS Cloud
- AcceleratePriced on request
- ElevatePriced on request
- Accelerate (hotels)Priced on request
- Accelerate (motels)Priced on request
- Accelerate (parks and campgrounds)Priced on request
- Accelerate (serviced apartments and lettings)Priced on request
- Elevate (hotels)Priced on request
- Elevate (motels)Priced on request
- Elevate (parks and campgrounds)Priced on request
- Elevate (serviced apartments and lettings)Priced on request
In their own words
GuestCentric HyperCommerce
GuestCentric HyperCommerce is a paid web platform that combines a hotel website, booking engine, distribution, payments, marketing and guest engagement. Pricing is available on request. Hotels can support direct bookings, personalized offers, upsells, selected rooms, upgrades, perks and add-ons, with automatic language and currency selection. Rates and availability synchronize across distribution channels in real time. GuestCentric provides mobile-first, fast-loading, SEO-ready websites and lets hotels manage design, content, mobile structure, rates, packages and guest journeys without developers. The platform connects with property-management systems, online travel agencies, channel managers, payment gateways, metasearch and revenue-management systems. Listed gateways include Stripe, PayPal, SIBS, Redsys, Concardis and DPO Group. Melissa, an AI sales assistant, answers visitor questions, recommends rooms and rates, and captures booking enquiries in guests’ languages. GuestCentric describes payments as PCI compliant, data handling as GDPR-ready, and support as available by chat, phone or email.
RMS Cloud
RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.