GuestCentric HyperCommerce vs WebRezPro Booking Engine
GuestCentric HyperCommerce
guestcentric.comWebRezPro Booking Engine
webrezpro.comSide by side
| Figure | GuestCentric HyperCommerce | WebRezPro Booking Engine |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Booking Engine | 7.4 (#8) | 7.5 (#7) |
| Booking engine | The booking engine supports direct bookings, personalised offers, and upsells for extras and packages. | Its mobile-responsive booking engine supports commission-free direct reservations, branded presentation, availability calendars, maps, filters, packages, add-ons, online payments and a guest portal. |
| Founded | The About page says GuestCentric was founded in 2008; its page heading separately says it has powered independent hotels since 2006. | 2003 |
| Integrations | GuestCentric lists integrations for PMS, payment gateways, channels, metasearch, revenue management systems, and direct conversion tools. | WebRezPro advertises more than 150 direct integrations spanning OTAs, channel managers, POS, locks, revenue management, messaging, accounting and payment systems. |
| Intended customers | HyperCommerce Foundations is presented as a platform for boutique hotels, with multi-property intelligence for groups managing more than one property. | WebRezPro says its booking platform serves hotels and motels, inns and B&Bs, vacation rentals, campgrounds, hostels, and multi-property operators. |
| Product | HyperCommerce combines a hotel website, booking engine, online distribution, payments, and other online commercial operations in one platform. | WebRezPro is a cloud property management system for lodging providers that covers guest reservations, charges and payments, housekeeping, email correspondence, and accounting. |
| Security | GuestCentric describes its payments as PCI-compliant and its data handling as GDPR-ready, with continuous monitoring. | Security features listed by the vendor include PCI compliance, EMV certification, IP restrictions, two-factor authentication and TLS encryption. |
| Support | The company says customers can reach multilingual support staff by chat, phone, or email, and that support continues until issues are resolved. | Customer support is available seven days a week from 8 a.m. to 9 p.m. Mountain Time, and the pricing page says email and telephone support are complimentary. |
| What it does | HyperCommerce brings a hotel’s website, booking engine, distribution, payments, marketing, and guest engagement together in one platform. | WebRezPro is a cloud property-management system combining front desk, reservations, housekeeping, accounting, reporting and direct booking tools for lodging businesses. |
Plans
WebRezPro Booking Engine
- WebRezProPriced on request
- WebRezPro monthly subscriptionPriced on request
In their own words
GuestCentric HyperCommerce
GuestCentric HyperCommerce is a paid web platform that combines a hotel website, booking engine, distribution, payments, marketing and guest engagement. Pricing is available on request. Hotels can support direct bookings, personalized offers, upsells, selected rooms, upgrades, perks and add-ons, with automatic language and currency selection. Rates and availability synchronize across distribution channels in real time. GuestCentric provides mobile-first, fast-loading, SEO-ready websites and lets hotels manage design, content, mobile structure, rates, packages and guest journeys without developers. The platform connects with property-management systems, online travel agencies, channel managers, payment gateways, metasearch and revenue-management systems. Listed gateways include Stripe, PayPal, SIBS, Redsys, Concardis and DPO Group. Melissa, an AI sales assistant, answers visitor questions, recommends rooms and rates, and captures booking enquiries in guests’ languages. GuestCentric describes payments as PCI compliant, data handling as GDPR-ready, and support as available by chat, phone or email.
WebRezPro Booking Engine
WebRezPro Booking Engine has no write-up on Specifiction yet; its figures are above.