WebRezPro Booking Engine

Spec sheet

What it does

WebRezPro is a cloud property-management system combining front desk, reservations, housekeeping, accounting, reporting and direct booking tools for lodging businesses.Read 15 Oct 2026 · webrezpro.com

Product

WebRezPro is a cloud property management system for lodging providers that covers guest reservations, charges and payments, housekeeping, email correspondence, and accounting.Read 4 Oct 2026 · webrezpro.com

Integrations

WebRezPro advertises more than 150 direct integrations spanning OTAs, channel managers, POS, locks, revenue management, messaging, accounting and payment systems.Read 15 Oct 2026 · webrezpro.com

Security

Security features listed by the vendor include PCI compliance, EMV certification, IP restrictions, two-factor authentication and TLS encryption.Read 15 Oct 2026 · webrezpro.com

Support

Customer support is available seven days a week from 8 a.m. to 9 p.m. Mountain Time, and the pricing page says email and telephone support are complimentary.Read 4 Oct 2026 · webrezpro.com

Founded

2003Read 4 Oct 2026 · webrezpro.com

Accounting

The product includes built-in hospitality accounting rather than requiring a separate accounting system for core folios and financial reporting.Read 15 Oct 2026 · webrezpro.com

API data exchange

The vendor’s privacy policy says third-party integrations exchange WebRezPro data through an API.Read 15 Oct 2026 · webrezpro.com

API ownership

The 2026 master services agreement includes APIs among company-owned platforms and grants customers limited access rights rather than source ownership.Read 15 Oct 2026 · webrezpro.com

Booking engine

Its mobile-responsive booking engine supports commission-free direct reservations, branded presentation, availability calendars, maps, filters, packages, add-ons, online payments and a guest portal.Read 15 Oct 2026 · webrezpro.com

Booking features

The booking engine supports branded customization, room search filters, add-ons and upsells, availability calendars, and mobile navigation.Read 4 Oct 2026 · webrezpro.com

Company and product history

World Web Technologies Inc. was incorporated in 1994, is headquartered in Calgary, Alberta, and released WebRezPro in 2003.Read 4 Oct 2026 · webrezpro.com

Company founding

World Web Technologies was incorporated in 1994, and WebRezPro was released in 2003.Read 15 Oct 2026 · webrezpro.com

Company headquarters

World Web Technologies Inc. is privately held and headquartered in Calgary, Alberta.Read 15 Oct 2026 · webrezpro.com

Company legal identity

The product was created by World Web Technologies Inc.; the 2026 agreement also names Fullsteam Software Holdings LLC doing business as WebRezPro for U.S. customers.Read 15 Oct 2026 · webrezpro.com

Company scale

The vendor says approximately 2,000 properties in 45 countries use WebRezPro.Read 15 Oct 2026 · webrezpro.com

Company size

LinkedIn lists WebRezPro as having 11–50 employees and headquarters in Calgary.Read 15 Oct 2026 · ca.linkedin.com

Data location

The vendor says PMS and reservation data is stored, processed and backed up on AWS in the United States.Read 15 Oct 2026 · webrezpro.com

Data location and ownership

WebRezPro says guest and reservation data is owned by the property and stored and processed on AWS in the United States.Read 4 Oct 2026 · webrezpro.com

Direct booking fees

WebRezPro says it charges no commission or transaction fees for reservations made through its website booking engine.Read 4 Oct 2026 · webrezpro.com

Documentation and onboarding

WebRezPro provides a knowledge base, FAQs, documentation, videos, webinars, live training, an onboarding specialist and a dedicated account manager.Read 15 Oct 2026 · getapp.com

Front desk

The front desk module includes drag-and-drop tape-chart reservations, automated email templates, digital agreements, split folios, POS charges, guest profiles, group blocks and alarms.Read 15 Oct 2026 · webrezpro.com

Guest portal

The My Reservations portal lets guests view current, upcoming, past, and waitlisted reservations, plus completed agreements, activity bookings, and gift cards.Read 4 Oct 2026 · webrezpro.com

Housekeeping

Housekeeping and maintenance features track room status, cleaning schedules and stayover services for coordination with the front desk.Read 15 Oct 2026 · webrezpro.com

Intended customers

WebRezPro says its booking platform serves hotels and motels, inns and B&Bs, vacation rentals, campgrounds, hostels, and multi-property operators.Read 4 Oct 2026 · webrezpro.com

License model

The agreement provides a limited, non-exclusive, revocable subscription access right and prohibits reverse engineering, redistribution and derivative works, indicating proprietary software.Read 15 Oct 2026 · webrezpro.com

Limit: housekeeping and activity tools

Reviewers describe the housekeeping app and activity engine as basic, with requests for stronger time tracking and broader functionality.Read 15 Oct 2026 · getapp.com

Limit: interface and customization

Reviewers report that the interface can look dated, some workflows require too many clicks and property-specific customization or reports may need extra setup.Read 15 Oct 2026 · capterra.com

Limit: pricing and payments

Some reviewers complain about pressure to adopt the vendor’s payment provider, higher pricing after ownership changes and difficulty obtaining firm pricing commitments.Read 15 Oct 2026 · softwareadvice.com

Limit: reliability and availability

G2 reviewers mention occasional breakdowns, lack of 24/7 support and limited direct integrations for some specialized organizations.Read 15 Oct 2026 · g2.com

Notable news

A May 8, 2023 press release marked WebRezPro’s 20th year and reported use at more than 2,000 properties in 45 countries.Read 15 Oct 2026 · webrezpro.com

Payments

WebRezPay is embedded payment processing powered by Fullsteam and supports EMV, contactless, Apple Pay and Google Pay, with PCI tools and stated $100,000 breach coverage.Read 15 Oct 2026 · webrezpro.com

Praise: customer support

Independent reviewers repeatedly describe support as fast, knowledgeable, friendly and reachable by phone or email with little waiting.Read 15 Oct 2026 · getapp.com

Praise: ease of use

Reviewers commonly praise the intuitive layout, straightforward reservation workflows and quick training for new staff.Read 15 Oct 2026 · softwareadvice.com

Rate management

Rate tools support package, corporate, negotiated and promotional rates, derived rates, stay restrictions, overrides and real-time updates to connected channels.Read 15 Oct 2026 · webrezpro.com

Rating on Capterra

4.6 out of 5 from 218 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.3 out of 5 from 35 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.6 out of 5 from 218 reviewsRead 15 Oct 2026 · getapp.com

Rating on HotelTechReport

4.6 out of 5 from 235 reviewsRead 15 Oct 2026 · hoteltechreport.com

Rating on Software Advice

4.6 out of 5 from 218 reviewsRead 15 Oct 2026 · softwareadvice.com

Self check-in

Self check-in supports online agreements, identity-document uploads, payment capture, automated instructions and integrations with electronic locks.Read 15 Oct 2026 · webrezpro.com

Self-hosting

The vendor describes WebRezPro as cloud-based, with hosting and backups on Amazon Web Services in the United States.Read 15 Oct 2026 · webrezpro.com

Support hours

Customer support is stated as available seven days per week from 8 a.m. to 9 p.m. Mountain Time, with North America-based staff.Read 15 Oct 2026 · webrezpro.com

System requirements

Use requires an internet-connected computer or mobile device, a web browser such as Chrome and Adobe Acrobat for printing receipts and statements.Read 15 Oct 2026 · webrezpro.com

Users and cancellation

The pricing page says there are no additional fees for user licenses or seats and properties may cancel with 30 days’ written notice without penalty.Read 4 Oct 2026 · webrezpro.com

Plans and prices

Every WebRezPro Booking Engine plan and price →

Where Specifiction places it

• Reservations Software#6 of 267.6
• Booking Engine#7 of 257.5
• Hospitality Management Software#7 of 217.5
• Hotel Management software#8 of 207.5
• Hospitality Property Management#11 of 247.5
• Hostel Management#6 of 137.5
• Motel Software#10 of 207.5