GuestRevu vs Kudos
GuestRevu
guestrevu.comKudos
tqi.solutionsSide by side
| Figure | GuestRevu | Kudos |
|---|---|---|
| Price from | $34.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Review Management Software | 9.2 (#6) | 6.8 (#159) |
| Data protection | GuestRevu says it uses encryption in transit and at rest, strict access controls, secure infrastructure and monitoring, and internal security procedures. | TQI says it uses procedural and technological measures, which may include encryption, SSL, firewalls, password protection, and internal access restrictions, to help protect personal information. |
| Founded | 2012 | 1996 |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | TQI lists its contact address as 9213 U.S. Hwy 22 & 3, Clarksville, Ohio 45113. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Kudos is an online review management system intended to help businesses generate and respond to online reviews. |
| Support | The support team can be contacted by phone, email, or online chat. | TQI says customers can submit a ticket through its Customer Success Portal or contact a support team; scheduled technical support is listed as available 6am–11pm ET Monday through Friday. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.