GuestRevu vs Ovatio
GuestRevu
guestrevu.comOvatio
getovatio.comSide by side
| Figure | GuestRevu | Ovatio |
|---|---|---|
| Price from | $34.99/mo | $149/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.2 (#6) | 7.7 (#114) |
| AI responses | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. | It generates unique, on-brand responses to Google reviews within minutes. |
| Competitor monitoring | The product tracks competitors' online reputation and supports competitor benchmarking. | The Growth plan includes competitor review monitoring and unlimited SMS review requests. |
| Free plan | Yes | No |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The site describes connecting a Google Business Profile and importing a customer list or connecting a CRM; Pro includes API access. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Ovatio automates Google review responses, customer review requests by text, and monthly reputation reporting. |
| Support | The support team can be contacted by phone, email, or online chat. | The Pro plan includes priority support and dedicated account setup; the site lists [email protected] as a contact email. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.