GuestRevu vs Rannko Review Manager
GuestRevu
guestrevu.comRannko Review Manager
rannko.comSide by side
| Figure | GuestRevu | Rannko Review Manager |
|---|---|---|
| Price from | $34.99/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.2 (#6) | 8.7 (#22) |
| Company history | GuestRevu says it began helping hoteliers gather guest feedback in 2012. | Rannko says it was founded in 2015 by Jason Payne, initially as a social platform addressing agency needs across multiple client locations. |
| Founded | 2012 | 2015 |
| Free plan | Yes | No |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Named monitored review platforms include Google, Facebook, Yelp, TripAdvisor, BBB, and Zocdoc. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Rannko describes Review Manager as a review and reputation management suite for monitoring reviews, engaging with customers, and managing an online presence. |
| Reporting | Reports can be filtered by guest type, department, location, date range and other segments. | Analytics features include average ratings, review totals, sentiment summaries, and PDF and CSV reports. |
| Review monitoring | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. | The product says it monitors 42 review platforms and supports alerts, review responses, questions, and complaints. |
| Support | The support team can be contacted by phone, email, or online chat. | Rannko says personal support is available through live chat, email, or phone, and offers free product training. |
Plans
Rannko Review Manager
- Review Manager$49 a month
- Social Media$29 a month
- PowerSync$49 a month
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Rannko Review Manager
Rannko Review Manager has no write-up on Specifiction yet; its figures are above.