GuestRevu vs Repmanager

GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.

Repmanager is a web service for managing review activity from Google Business Profile and Klanten Vertellen. It provides monitoring alerts and AI response assistance, with email listed as the request channel. The Free plan costs nothing and is billed monthly for one location and 25 AI replies per month. Lite costs $39 a month, billed ex. VAT, for up to five locations. Pro costs $149 a month, billed ex. VAT, includes five locations and can cover up to 70; location-based pricing may apply. Enterprise is for more than 70 locations, with no price listed. Repmanager is headquartered in Amsterdam, Netherlands. The web-only service offers a progression from a single-location free plan to larger location counts and paid tiers.