GuestRevu vs RepuGen
GuestRevu
guestrevu.comRepuGen
repugen.comSide by side
| Figure | GuestRevu | RepuGen |
|---|---|---|
| Price from | $34.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 7 |
| Spec score · Review Management Software | 9.2 (#6) | 8.1 (#57) |
| Free plan | Yes | Yes |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. |
| Support | The support team can be contacted by phone, email, or online chat. | The FAQ lists 24/7 contact by email, phone, or contact form, while the homepage directs users to their account manager or support during business hours. |
Plans
RepuGen
- Review PulsePrice not published
- Online Reputation Management PlanPrice not published
- Marketing VisibilityPrice not published
- Patient SatisfactionPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- RepuGeniePrice not published
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
RepuGen
RepuGen is healthcare reputation management software for collecting patient feedback, monitoring online reviews, and helping practices respond to them. It automates review requests by SMS and email and can route dissatisfied patients’ concerns to a practice for service recovery. Review tools include monitoring, summaries, a dashboard, and ReplyWize for replies. CommentWiz analyzes feedback, while customizable surveys, NPS reporting, and automated eCards support patient satisfaction work. Visibility features include listing management across 50+ directories, a testimonials widget, broadcast messaging, and Search Insights. RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. It can monitor reviews from 45 sites, including Google, ZocDoc, HealthGrades, RealSelf, and Facebook. The platform is described as HIPAA compliant, and the maker says it can sign a Business Associates Agreement for regulated customers. A free plan is listed; prices for plans are on request, with exact per-provider rates requiring a form.