GuestRevu vs Review Collect
GuestRevu
guestrevu.com
Review Collect
review-collect.comSide by side
| Figure | GuestRevu | Review Collect |
|---|---|---|
| Price from | $34.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.2 (#6) | 7.4 (#126) |
| AI responses | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. | The site says AI can respond to reviews in the brand’s voice in three languages, and the pricing page lists automated AI responses on Google and Trustpilot in Enterprise. |
| Founded | 2012 | The About page identifies 2024 as the year Review Collect was founded and says two friends built the platform. |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The integrations page lists Shopify, WooCommerce, PrestaShop, Trustpilot, Google My Business, Klaviyo, Gorgias, Zendesk, Brevo, Slack, and other services. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Review Collect describes itself as a review management platform for e-commerce retailers that collects, analyzes, responds to, and helps monetize customer reviews. |
| Support | The support team can be contacted by phone, email, or online chat. | Starter includes priority support, Premium includes 24/7 WhatsApp support, and Enterprise includes a dedicated account manager and SLA. |
Plans
Review Collect
- EnterprisePriced on request
- PremiumPriced on request
- StarterPriced on request
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Review Collect
Review Collect has no write-up on Specifiction yet; its figures are above.