GuestRevu vs Reviews Pro
GuestRevu
guestrevu.comReviews Pro
reviewspro.co.ukSide by side
| Figure | GuestRevu | Reviews Pro |
|---|---|---|
| Price from | $34.99/mo | £19.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Review Management Software | 9.2 (#6) | 8.0 (#68) |
| AI responses | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. | The platform drafts on-brand responses to customer reviews using AI. |
| Free plan | Yes | No |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Reviews Pro helps businesses collect, monitor, respond to and display customer reviews from one platform. |
| Sentiment analysis | GuestRevu analyzes review sentiment, recurring themes and keywords across survey and public-review data. | Sentiment analysis surfaces themes in reviews, and the platform can notify users when new feedback arrives. |
| Support | The support team can be contacted by phone, email, or online chat. | Prospective customers can contact [email protected], while existing customers can sign in for account support options. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Reviews Pro
Reviews Pro has no write-up on Specifiction yet; its figures are above.