GuestRevu vs Reviewshake
GuestRevu
guestrevu.com
Reviewshake
reviewshake.comSide by side
| Figure | GuestRevu | Reviewshake |
|---|---|---|
| Price from | $34.99/mo | $8/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Online Reputation Management Software | 9.1 (#1) | 8.3 (#20) |
| Spec score · Review Management Software | 9.2 (#6) | 8.9 (#13) |
| Founded | 2012 | 2018 |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Newark, Delaware, USA |
| Review monitoring | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. | The platform can monitor more than 100 sites from one dashboard. |
| Sentiment analysis | GuestRevu analyzes review sentiment, recurring themes and keywords across survey and public-review data. | AI summarizes sentiment across review sites and locations. |
Plans
Reviewshake
- Starter$29 a month
- Growth$59 a month
- Ultimate$99 a month
- Agency$199 a month
- Additional Seats: 500+$8 a month
- Additional Seats: 251-500$10 a month
- Additional Seats: 101-250$11 a month
- Additional Seats: 26-100$12 a month
- Additional Seats: 1-25$15 a month
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Reviewshake
Reviewshake is a web-based reputation management platform that automates review invitations and monitors feedback from more than 100 sites in one dashboard. Invitations can go out through SMS, email, and QR codes. Supported sources include Google, Facebook, Tripadvisor, Booking.com, Airbnb, Amazon, app stores, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, and WeddingWire. AI summarizes sentiment across sites and locations and drafts on-brand replies for approval. The platform also compares local competitors by ratings, response times, and feedback. Starter costs $29 a month and includes one location, one user, up to three sources, and 250 monthly email invitations. Growth costs $59 a month; Ultimate costs $99 a month and includes customer chat and competitor tracking. Agency starts at $199 a month and is 100% white labeled. Plans have no setup fees or contracts, and a 14-day trial is listed. Reviewshake was founded in 2018 and is headquartered in Newark, Delaware.