GuestRevu vs Trustindex
GuestRevu
guestrevu.comTrustindex
trustindex.ioSide by side
| Figure | GuestRevu | Trustindex |
|---|---|---|
| Price from | $34.99/mo | $5.42/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 9.1 (#1) | 8.7 (#9) |
| Company size | LinkedIn lists GuestRevu as a privately held software-development company with 11–50 employees. | LinkedIn lists Trustindex.io as privately held with 2-10 employees and founded in 2018. |
| Documentation and support | The help centre provides articles and videos covering setup, questionnaires, reports, reviews, service tickets, users and FAQs. | Trustindex provides a Zoho help center, knowledge base, tutorials, support forum and 24/7 English email support. |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Listed integrations include Shopify, WooCommerce, Magento, BigCommerce, Squarespace, Wix, Zendesk, HubSpot, Salesforce, Mailchimp, Klaviyo, ActiveCampaign, Zapier and Make. |
| Licence | No open-source licence is identified in the official pages or the API Tracker profile. | The Trustindex Google Reviews and Airbnb Reviews WordPress plugins are labeled open source and expose browsable code and SVN repositories. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 3.0 out of 5 from 2 reviews |
| Review aggregation | The reputation module collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google and Expedia. | Paid plans advertise connections to 133 review platforms. |
| Security and privacy | GuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures. | The company says Trustindex is GDPR compliant and does not store or access personal data for the widget service, while its privacy policy describes processing of account, integration and review data. |
| Support | The support team can be contacted by phone, email, or online chat. | Trustindex lists email support, live chat, a knowledge base, free workshop consultation, and video tutorials. |
| What it does | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. | Trustindex provides review collection, aggregation, management and website display tools for businesses. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Trustindex
Trustindex helps businesses collect and manage customer reviews, then display them alongside social feeds. Its review collection campaigns can send invitations after events such as invoice creation, payment, or subscription renewal. The pricing page lists 36 review widget layouts and 25 pre-designed styles; paid plans include reviews from 133 platforms. Review management tools include filtering by source and star rating, email notifications, statistics, and AI-assisted replies. Social feed widgets cover services including Instagram, TikTok, YouTube, Facebook, LinkedIn, and Vimeo. Listed integrations include BigCommerce, Wix, Zapier, Stripe, PayPal, and QuickBooks, while BCC email is an option for unsupported systems. Trustindex offers a seven-day trial without credit card details, followed by access to its free package. Paid plans renew automatically after one year, and refunds may be requested within 30 days of purchase. The Free Package is free. Annual plans cost $65 a year for Single, $125 a year for Pro, and $349 a year for Ultimate.