GuestRevu vs Whitespark Reputation Builder
GuestRevu
guestrevu.comWhitespark Reputation Builder
whitespark.caSide by side
| Figure | GuestRevu | Whitespark Reputation Builder |
|---|---|---|
| Price from | $34.99/mo | $79/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Online Reputation Management Software | 9.1 (#1) | 7.5 (#34) |
| Spec score · Review Management Software | 9.2 (#6) | 7.4 (#130) |
| Founded | 2012 | 2005 |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Edmonton, Alberta, Canada |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The product integrates with over 100 online review sites. |
| Reporting | Reports can be filtered by guest type, department, location, date range and other segments. | Its reporting suite includes filters, PDF and CSV exports, and automated report delivery by email. |
| Review monitoring | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. | It monitors over 100 review sites, including Google, Facebook, and BBB, and supports Google Q&A monitoring. |
| Review responses | Users can respond to reviews from a central dashboard and receive alerts when new reviews appear. | Users can respond directly to Google Reviews and Facebook Recommendations. |
| Security and privacy | GuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures. | Whitespark says it does not store credit card information on its servers and limits retention of personal information to the period it is needed. |
| Support | The support team can be contacted by phone, email, or online chat. | Whitespark directs users to its help center and support team for assistance. |
Plans
Whitespark Reputation Builder
- PRO$79 a month
- MULTI-LOCATIONPriced on request
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Whitespark Reputation Builder
Whitespark Reputation Builder has no write-up on Specifiction yet; its figures are above.