GuideWhale vs VisualSP
GuideWhale
guidewhale.com
VisualSP
visualsp.comSide by side
| Figure | GuideWhale | VisualSP |
|---|---|---|
| Price from | $99/mo | $547.83/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Digital Adoption Platforms | 7.6 (#21) | 8.4 (#5) |
| Analytics | The site says its analytics use Google's HEART framework to measure user, feature, and page metrics. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Integrations | The maker lists one-sided event integrations with Google Analytics, Heap, Mixpanel, Segment, Amplitude, Intercom, and Customer.io. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Intended users | The documentation identifies product managers, growth teams, customer success teams, and UX or onboarding designers as intended users. | The Enterprise tier is described for teams primarily using Microsoft applications, while Platinum is for teams using a mix of applications. |
| Product | GuideWhale describes itself as a SaaS product growth platform for user onboarding, adoption, engagement, and retention. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
| Support | The Growth plan lists priority support, while Enterprise includes a dedicated customer success manager and custom SLA. | Pricing lists Basic, Advanced, and VIP support options with response SLAs of 3 business days, 4 hours, and 2 hours, respectively. |
Plans
VisualSP
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365Price not published
In their own words
GuideWhale
GuideWhale has no write-up on Specifiction yet; its figures are above.
VisualSP
VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.