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VisualSP

visualsp.com

From $547.83/mo Free plan WebBrowser extension
Visit visualsp.com
Spec score 8.4 #5 of 29 in Digital Adoption Platforms

What it is

VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.

Spec sheet

What it does
VisualSP overlays contextual help, training, walkthroughs and communications on enterprise web applications.Read 14 Oct 2026 · visualsp.com
Product
VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications.Read 7 Oct 2026 · visualsp.com
Intended users
The Enterprise tier is described for teams primarily using Microsoft applications, while Platinum is for teams using a mix of applications.Read 7 Oct 2026 · visualsp.com
Deployment
The VisualSP extension is offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company.Read 7 Oct 2026 · visualsp.com
Trial
The Digital Adoption Platform page offers a free trial but does not state its duration.Read 7 Oct 2026 · visualsp.com
Integrations
Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom.Read 7 Oct 2026 · visualsp.com
Security
VisualSP says its software holds SOC 2 certification and is hosted in Microsoft Azure.Read 7 Oct 2026 · visualsp.com
Support
Pricing lists Basic, Advanced, and VIP support options with response SLAs of 3 business days, 4 hours, and 2 hours, respectively.Read 7 Oct 2026 · visualsp.com
Headquarters
LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States.Read 14 Oct 2026 · linkedin.com
AI assistant
The platform includes an AI assistant that returns contextual answers from organizational content and policies.Read 14 Oct 2026 · visualsp.com
Analytics
Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings.Read 14 Oct 2026 · visualsp.com
Analytics export
The support FAQ says analytics can be exported to CSV for use in other reporting tools.Read 14 Oct 2026 · support.visualsp.com
Browser requirements
The architecture page identifies extensions for the latest Google Chrome and latest Microsoft Edge.Read 14 Oct 2026 · support.visualsp.com
Chrome extension update
The Chrome Web Store lists version 2.1.373 updated September 28, 2026.Read 14 Oct 2026 · chromewebstore.google.com
Company history
The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015.Read 14 Oct 2026 · visualsp.com
Company legal name
The Chrome Web Store identifies the developer as Rehmani Consulting, Inc.Read 14 Oct 2026 · chromewebstore.google.com
Content languages
G2 lists English, German, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish and Simplified Chinese as supported languages.Read 14 Oct 2026 · g2.com
Context-sensitive help
Help items can appear as inline icons, links, buttons and hidden launchers tied to application context.Read 14 Oct 2026 · visualsp.com
Custom content
Organizations can add their own tutorials, policies, messages, screenshots, documents, videos and walkthroughs.Read 14 Oct 2026 · visualsp.com
Custom web extensibility
For custom applications, VisualSP can be installed by adding a line of JavaScript to the application header.Read 14 Oct 2026 · support.visualsp.com
Data collected
The company says it collects and stores users’ first name, last name, and email address to provide usage analytics.Read 7 Oct 2026 · visualsp.com
Deployment options
Deployment can use a browser extension, SharePoint app catalog, Dynamics managed solution, Teams installation or a script tag in a custom web application.Read 14 Oct 2026 · support.visualsp.com
Founded and size
LinkedIn lists VisualSP as privately held, founded in 2005, with 11–50 employees.Read 14 Oct 2026 · linkedin.com
Founder
VisualSP identifies Asif Rehmani as founder and chief executive officer.Read 14 Oct 2026 · visualsp.com
Free access
The FAQ describes a free limited-capability version, and the Dynamics page advertises a 30-day free trial.Read 14 Oct 2026 · visualsp.com
Free offering
Adopt365 is a free lightweight extension that provides in-the-moment help inside Microsoft 365 apps and offers Chrome and Edge downloads.Read 7 Oct 2026 · visualsp.com
Government environments
The vendor states compatibility with Microsoft GCC and GCC High environments.Read 14 Oct 2026 · visualsp.com
Guidance
The platform offers interactive walkthroughs, contextual help, searchable support materials, and customizable training content.Read 7 Oct 2026 · visualsp.com
Guided walkthroughs
Administrators can create step-by-step interactive walkthroughs that run inside the application being used.Read 14 Oct 2026 · visualsp.com
Hosting architecture
The backend runs on Microsoft Azure App Service with Azure Cloud SQL storage and Azure HDInsight analytics.Read 14 Oct 2026 · support.visualsp.com
In-app communications
The product delivers announcements, reminders, policy messages, banners, pop-ups and notifications inside web applications.Read 14 Oct 2026 · visualsp.com
Known compatibility limit
The support team says to-do.office.com cannot be supported because that site blocks external scripts.Read 14 Oct 2026 · support.visualsp.com
Known Edge/Teams issue
VisualSP documents that Microsoft script security can prevent the help tab from working in Teams web when paired with Edge.Read 14 Oct 2026 · support.visualsp.com
Limit: Capterra implementation
One Capterra reviewer said implementing the full feature set took roughly one to two hours before becoming easy to use.Read 14 Oct 2026 · capterra.com
Limit: G2 coverage
A G2 reviewer said content is more limited outside Microsoft applications and that the product is restricted to web applications rather than thick-client or mobile software.Read 14 Oct 2026 · g2.com
Limit: Gartner configuration
Gartner’s displayed reviewer feedback says advanced customization takes extra configuration time and the analytics dashboard could provide deeper insight.Read 14 Oct 2026 · gartner.com
Microsoft coverage
The platform supports Microsoft 365, Dynamics 365, Copilot, Power Platform, SharePoint and Teams.Read 14 Oct 2026 · visualsp.com
Other integrations
Supported non-Microsoft applications include Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault and HubSpot.Read 14 Oct 2026 · visualsp.com
Praise: Capterra support
Capterra reviewers repeatedly describe responsive customer service, customization and reduced support questions.Read 14 Oct 2026 · capterra.com
Praise: G2 productivity
A G2 reviewer praised in-app guidance, Microsoft ecosystem integration, easier adoption and fewer support tickets.Read 14 Oct 2026 · g2.com
Praise: Gartner onboarding
Gartner’s displayed reviewer feedback praises integration, onboarding acceleration and SMART return-on-investment metrics.Read 14 Oct 2026 · gartner.com
Rating on Capterra
4.9 out of 5 from 22 reviewsRead 14 Oct 2026 · capterra.com
Rating on Chrome Web Store
4.6 out of 5 from 14 ratingsRead 14 Oct 2026 · chromewebstore.google.com
Rating on G2
4.9 out of 5 from 34 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
3.5 out of 5 from 2 ratingsRead 14 Oct 2026 · gartner.com
Rating on GetApp
4.9 out of 5 from 22 reviewsRead 14 Oct 2026 · getapp.com
Rating on Software Advice
The Software Advice page presents verified VisualSP reviews and repeats praise for training-content creation, content feedback and quick updates.Read 14 Oct 2026 · softwareadvice.com
Rating on TrustRadius
9 out of 10 from 1 reviewRead 14 Oct 2026 · trustradius.com
Release note
The November 20, 2025 release required subscription editors and administrators to authenticate with their activated email for full management access.Read 14 Oct 2026 · support.visualsp.com
Security statement
VisualSP says it holds SOC 2 certification and stores first name, last name and email address for usage analytics.Read 14 Oct 2026 · visualsp.com
Web app scope
VisualSP works with most browser-based applications, including in-house and custom apps, while its support FAQ says it does not work in desktop applications except Teams.Read 7 Oct 2026 · visualsp.com

Plans and prices

Adopt365 Free Free Microsoft 365 web apps · Predefined prompts and step-by-step answers · Chrome and Edge Read 7 Oct 2026 · visualsp.com
Standard $6,574 a year flat rate per year cloud deployment · package tier Read 14 Oct 2026 · trustradius.com
Enterprise $6,875 a year per year cloud deployment · Microsoft-focused DAP Read 14 Oct 2026 · trustradius.com
Platinum $15,345 a year per year cloud deployment · full functionality Read 14 Oct 2026 · trustradius.com
Clarity Connect 365 Price not published Monthly or annually (save 40%); starting price not displayed Standalone Microsoft Clarity insights for Microsoft 365, Copilot, and Dynamics 365 Read 7 Oct 2026 · visualsp.com

Every VisualSP plan and price →

Strong points and limits

Strong points

  • Offers walkthroughs and searchable contextual help.
  • AI Assistant uses an organization’s own content and policies.
  • Lists integrations across Microsoft and other business applications.
  • Provides heatmaps, session recordings, and reporting.
  • Adopt365 is free for Microsoft 365 web apps.

Limits

  • Desktop applications are excluded except Teams.
  • Paid plan prices are not displayed.
  • Free Adopt365 is limited to Microsoft 365 web apps.

Who it suits

VisualSP suits organizations that want in-app guidance and analytics across browser-based business applications. Adopt365 is specifically for people seeking lightweight help inside Microsoft 365 web apps.

Verdict

VisualSP combines in-app guidance with an AI Assistant and usage analytics, with plans covering different application scopes. Confirm which applications and deployment options fit your environment, and request pricing for the paid tiers.

Where Specifiction places it

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