Inline Manual vs VisualSP
Inline Manual
inlinemanual.com
VisualSP
visualsp.comSide by side
| Figure | Inline Manual | VisualSP |
|---|---|---|
| Price from | $3/mo | $547.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 5 |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 8.4 (#5) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Company history | The official homepage says the product has been built since 2012 and is used by more than 500 companies. | The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015. |
| Company legal name | The website footer identifies the maker as Inline Manual Ltd. | The Chrome Web Store identifies the developer as Rehmani Consulting, Inc. |
| Headquarters | London, England | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Product | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
| Rating on Capterra | 4.3 out of 5 from 3 reviews | 4.9 out of 5 from 22 reviews |
| Rating on G2 | 4.6 out of 5 from 23 reviews | 4.9 out of 5 from 34 reviews |
| Rating on GetApp | 4.3 out of 5 from 3 reviews | 4.9 out of 5 from 22 reviews |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | VisualSP says its software holds SOC 2 certification and is hosted in Microsoft Azure. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | Pricing lists Basic, Advanced, and VIP support options with response SLAs of 3 business days, 4 hours, and 2 hours, respectively. |
| Trial | The free trial lasts 14 days, requires no credit card, and access to content and sites is restricted after the trial unless a subscription is set up. | The Digital Adoption Platform page offers a free trial but does not state its duration. |
| What it does | Inline Manual is a digital adoption platform for in-app walkthroughs, tooltips, checklists, announcements and help content. | VisualSP overlays contextual help, training, walkthroughs and communications on enterprise web applications. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
VisualSP
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365Price not published
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
VisualSP
VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.