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SPECIFICTION
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MeltingSpot

meltingspot.io

From €1.50/mo Free trial WebAPIBrowser extension
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Spec score 8.2 #8 of 29 in Digital Adoption Platforms

What it is

MeltingSpot is an AI Learning Agent embedded in software to train, guide, and support users while they work. It delivers conversations, contextual tooltips, video, documents, and microlearning paths in the workflow, and can surface guidance when it detects difficulty. Teams can import documents, PDFs, or session replays and use AI to create coaching content. Real-time adoption tracking and analytics help identify friction and measure return on investment. Deployment uses a JavaScript snippet or browser extension without backend integration, while a REST API manages members, groups, and lives. Listed compatible tools include Salesforce, SAP, Workday, ServiceNow, Microsoft 365, Oracle, HubSpot, Anaplan, SuccessFactors, Cegid, Microsoft Dynamics 365, and Sage. Data is encrypted in transit and at rest; infrastructure is SOC 2 Type II certified, with GDPR-compliant processing and EU data centers. Native SAML/SSO and role-based access control are listed. SaaS starts at €1.50 per active user per month, usage-based, with AI credits included. Users can start free without a credit card until going live; the FAQ refers to a 15-day SaaS trial.

Spec sheet

Product
MeltingSpot describes its product as an AI Learning Agent embedded in software that trains, guides, and supports users in real time.Read 10 Oct 2026 · meltingspot.io
Deployment
The product can be deployed using a JavaScript snippet or browser extension, without backend integration, according to its corporate trainer page.Read 10 Oct 2026 · meltingspot.io
API
MeltingSpot documents a REST API for managing objects including members, groups, and lives.Read 10 Oct 2026 · help-api.meltingspot.io
Integrations
The corporate trainer page names Salesforce, SAP, Workday, ServiceNow, Microsoft 365, Oracle, HubSpot, Anaplan, SuccessFactors, Cegid, Microsoft Dynamics 365, and Sage as compatible tools.Read 10 Oct 2026 · meltingspot.io
Security
The Learning Agent page states that data is encrypted in transit and at rest and that its infrastructure is SOC 2 Type II certified.Read 10 Oct 2026 · meltingspot.io
Support
The pricing page includes support by Melty, MeltingSpot's own Learning Agent, in both plans and lists SLA support for both.Read 10 Oct 2026 · meltingspot.io
Headquarters
52 rue de la Chaussee d'Antin, 75009 Paris, FranceRead 28 Sep 2026 · meltingspot.io
Access control
MeltingSpot lists native SAML/SSO integration and role-based access control for admins, editors, and viewers.Read 10 Oct 2026 · meltingspot.io
Analytics
The product includes real-time adoption tracking and analytics to identify friction and measure return on investment.Read 10 Oct 2026 · meltingspot.io
Coaching formats
The Learning Agent delivers conversations, contextual tooltips, video and documents, and microlearning paths in the user's workflow.Read 10 Oct 2026 · meltingspot.io
Content creation
Teams can import documents, PDFs, or session replays and use AI to generate coaching content.Read 10 Oct 2026 · meltingspot.io
CRM integration
MeltingSpot's help center says its HubSpot integration can sync member information and activities to HubSpot contacts.Read 10 Oct 2026 · help.meltingspot.io
Free access
The pricing page says users can start free with no credit card and remain free until going live, and its FAQ refers to a 15-day SaaS free trial.Read 10 Oct 2026 · meltingspot.io
Notable limits
The pricing page lists GPO centralized deployment and a dedicated Customer Success Manager for Corporate, while showing no dedicated Customer Success Manager for SaaS.Read 10 Oct 2026 · meltingspot.io
Privacy and hosting
The Learning Agent page says user data is processed in compliance with GDPR, no personal data is shared with third parties, and data is hosted in EU data centers.Read 10 Oct 2026 · meltingspot.io
Proactive coaching
It detects where users struggle and can proactively surface guidance before they ask for help.Read 10 Oct 2026 · meltingspot.io

Plans and prices

SaaS €1.50 a month Usage-based pricing tied to the number of monthly active users; page shows “From 1,50€/active users.” Degressive pricing · AI credits included · unlimited monthly active users and admin seats Read 10 Oct 2026 · meltingspot.io
Corporate Priced on request Tailored to your needs; volume, integrations, and security are priced around your needs. Unlimited monthly active users and admin seats · GPO centralized deployment · dedicated Customer Success Manager · SLA and priority support Read 10 Oct 2026 · meltingspot.io

Every MeltingSpot plan and price →

Strong points and limits

Strong points

  • In-workflow conversations and contextual guidance
  • AI-generated coaching from imported content
  • Real-time adoption analytics
  • JavaScript snippet or browser deployment
  • GDPR, EU hosting, and SOC 2 Type II

Limits

  • SaaS pricing is usage-based
  • Product tours are not available
  • Dedicated Customer Success Manager is Corporate-only

Who it suits

It suits teams that need in-workflow training, guidance, and adoption measurement across business software. The Corporate plan is aimed at organizations requiring centralized deployment and a dedicated Customer Success Manager.

Verdict

MeltingSpot combines embedded guidance, generated learning content, and usage analytics with browser-based deployment. Its plan differences and usage-based SaaS billing should be reviewed alongside integration and access-control needs.

Where Specifiction places it

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