Helppier vs VisualSP
Helppier
helppier.com
VisualSP
visualsp.comSide by side
| Figure | Helppier | VisualSP |
|---|---|---|
| Price from | $49/mo | $547.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 5 |
| Spec score · Digital Adoption Platforms | 9.0 (#3) | 8.4 (#5) |
| Analytics | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Headquarters | Porto, Portugal | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Intended users | The maker describes Helppier as suited to SaaS and software companies and product specialists, including founders, product managers, marketers, and customer success managers. | The Enterprise tier is described for teams primarily using Microsoft applications, while Platinum is for teams using a mix of applications. |
| Other integrations | Official integrations include HubSpot, Mailchimp, Google Analytics, Google Tag Manager, Mixpanel and Microsoft SharePoint. | Supported non-Microsoft applications include Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault and HubSpot. |
| Rating on Capterra | 4.7 out of 5 from 3 reviews. | 4.9 out of 5 from 22 reviews |
| Rating on Chrome Web Store | 4.0 out of 5 from 6 ratings. | 4.6 out of 5 from 14 ratings |
| Rating on G2 | 3.8 out of 5 from 6 reviews. | 4.9 out of 5 from 34 reviews |
| Rating on GetApp | 4.7 out of 5 from 3 reviews. | 4.9 out of 5 from 22 reviews |
| Rating on Software Advice | 4.7 out of 5 from 3 reviews. | The Software Advice page presents verified VisualSP reviews and repeats praise for training-content creation, content feedback and quick updates. |
| Rating on TrustRadius | The TrustRadius pricing page lists one Basic cloud plan at $99 per month and says a free trial is available. | 9 out of 10 from 1 review |
| Support | Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. | Pricing lists Basic, Advanced, and VIP support options with response SLAs of 3 business days, 4 hours, and 2 hours, respectively. |
| What it does | Helppier is a digital-adoption tool for creating no-code interactive guides, tutorials, tooltips and in-app messages on websites and applications. | VisualSP overlays contextual help, training, walkthroughs and communications on enterprise web applications. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
VisualSP
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365Price not published
In their own words
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.
VisualSP
VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.