| Price from | $3.25/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 9 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.6 (#48) |
| Audience | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. | The documentation identifies teams building cross-channel AI automations, operators managing workflows, and developers extending the product as intended users. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | The Pro plan includes priority support, while Enterprise offers a dedicated success manager, priority support, and SLA-backed uptime and compliance support. |
