| Price from | $3.25/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Chatbot Builders | 9.1 (#8) | 6.9 (#243) |
| Analytics | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. | Analytics include automation rates, agent transfers, feedback scores and frequent customer questions. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | JennyBot can automatically transfer conversations to a human agent when needed. |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | Listed integration partners include Zendesk, giosg, SnapEngage, SAP Contact Center, Lime CRM, Ninchat, Smilee, Messenger and Genesys. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | The maker says its servers are in the European Union, volumes use AES-256 encryption, and transmissions use SSLv3 with TLS 1.2 and above. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | All plans include bot-whisperer training and unlimited seats; the maker also says it provides ongoing user and technical support. |
