Guzli vs Microsoft Bot Framework
Guzli
guzli.comMicrosoft Bot Framework
dev.botframework.comSide by side
| Figure | Guzli | Microsoft Bot Framework |
|---|---|---|
| Price from | $3.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 3 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.9 (#21) |
| Company legal name | The site footer identifies the maker as Guzli Inc. | Microsoft Corporation is identified as the company behind the product and is a public company headquartered in Redmond, Washington. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | Bot Service channels require HTTPS and TLS 1.2, and the SDK automates basic bot-to-channel authentication. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | Microsoft says support tickets for the Bot Framework SDK will no longer be serviced as of December 31, 2025. |
| What it does | Guzli provides configurable AI agents for customer support and sales conversations across website chat, email and phone. | Microsoft Bot Framework provides tools and SDKs for building conversational bots that can use free-form dialogue, guided interactions, text, images and rich cards. |
Plans
Guzli
- FreeFree
- Agent Phone Plan$29.99 a month
- Hobby$39 a year
- Standard$119 a year
- Pro$399 a year
- EnterprisePriced on request
In their own words
Microsoft Bot Framework
Microsoft Bot Framework and Azure AI Bot Service provide tools to build, test, deploy and manage intelligent bots. The modular SDK includes tools and templates for bots that can use speech, understand natural language and handle questions and answers. Development tools work with a Connector service for messages and events, alongside Azure deployment and channel configuration. Client libraries are available for C#, JavaScript, Python and Java. Bots can connect to channels such as Microsoft Teams, Facebook and Slack, using Azure AI Bot Service channels or channel adapters; a visual flow builder, knowledge-base answers and human handoff are listed capabilities. The Free plan costs nothing and includes unlimited standard-channel messages and 10,000 premium-channel messages per month. S1 includes unlimited standard-channel messages, with no price listed. Microsoft says the SDK is no longer maintained and recommends the Microsoft 365 Agents SDK for new agent development. It also says Bot Framework SDK support tickets will no longer be serviced as of December 31, 2025.