| Price from | $3.25/mo | ₹899.08/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.2 (#102) |
| API | Standard includes API access and webhooks, and the home page depicts an API channel in the helpdesk. | Msgai documents a public API for sending messages and templates, with outbound webhooks for message and conversation events. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The integrations documentation lists connections including Razorpay, Stripe, Shopify, Zapier, HubSpot, and Salesforce, plus generic webhooks. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Msgai provides a platform for WhatsApp Business API messaging, Instagram messaging, RCS, and communication automation. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | The integrations guide recommends webhook signature verification and says integration credentials are stored in ScyllaDB scoped to the user. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | The support documentation allows users to raise tickets from the dashboard and lists first-response targets from two hours for urgent tickets to 24 hours for low-priority tickets during business hours. |
