| Price from | $3.25/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.6 (#45) |
| Audience | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. | The maker describes Ominiflow as built for SMBs and mid-market teams, with use cases spanning ecommerce, retail, hospitality, education, and agencies. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The integrations page lists native connectors including Zoho CRM, Shopify, Odoo, HubSpot, WooCommerce, Razorpay, MyFatoorah, Tap Payments, Upayments, and Foodics. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Ominiflow is a WhatsApp Business Cloud API platform for SMBs and mid-market teams, adding shared inbox, chatbots, AI agents, broadcasts, analytics, and CRM sync. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | The security page describes HTTPS and HSTS, role-based access, optional MFA enforcement, tenant isolation checks, signed webhooks, backups, and data-erasure tooling. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | Pricing FAQ says customers can reach support by phone, WhatsApp, and email, with plan-based standard, premium, or dedicated priority support. |
