| Price from | $3.25/mo | $39/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.6 (#44) |
| Analytics | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. | Advanced analytics include daily trend charts, an engagement funnel, knowledge-gap fixes, CSV export, and a weekly email digest. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | SiteGPT is a personalized chatbot trained on website content to answer visitors' questions and provide customer support. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | SiteGPT says it completed a SOC 2 Type II examination, is GDPR compliant, and has been assessed for HIPAA; it says customer data is encrypted and never used to train AI models. |
