Gym Assistant vs Spark Membership
Gym Assistant
gymassistant.com
Spark Membership
sparkmembership.comSide by side
| Figure | Gym Assistant | Spark Membership |
|---|---|---|
| Price from | $8.33/mo | $199/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 6 |
| Spec score · Gym Management Software | 9.1 (#4) | 8.4 (#12) |
| Billing | The software supports recurring credit-card and ACH/EFT billing, batch card charges, payment authorization and billing freezes. | Spark Payments handles billing, checkout and reporting inside the platform. |
| Company facts | Bio-Logic is privately held, began in 1989 and lists offices at 1134 Ballena Boulevard, Suite 18, Alameda, California. | LinkedIn lists Spark Membership as privately held, founded in 2017, headquartered in Miami, Florida, with 51–200 employees. |
| Documentation | The maker provides an online user guide, knowledge base, technical documents, installers and remote-assistance support. | The Help Center provides setup and troubleshooting articles covering payments, attendance, kiosks, integrations and member apps. |
| Founded | 1989 | 2017 |
| Headquarters | Alameda, California, United States | Miami Beach, Florida, United States |
| Integrations | Official documentation covers payment processing with Authorize.net, Bambora/Worldline, IP Pay, Cayan/MerchantWare and other processor methods. | The Help Center documents website integrations for Squarespace and Relentless/Go High Level. |
| Limit: learning curve | Capterra reviewers report a learning curve for new owners inheriting an existing Gym Assistant installation. | A reviewer says the large number of functions makes initial navigation difficult and recommends using onboarding. |
| Praise: support | Independent reviewers repeatedly describe support as fast, knowledgeable, responsive and helpful. | Reviewers describe customer support as friendly, responsive and willing to provide help after onboarding. |
| Purpose | Gym Assistant is membership management software for small to medium size gyms, fitness centers and health clubs. | Spark combines CRM, membership management, billing, online booking, point of sale, email and SMS automation, landing pages, and task management for local membership businesses. |
| Rating on Apple App Store | 4.2 out of 5 from 5 ratings | 3.7 out of 5 from 357 ratings. |
| Rating on Capterra | 4.6 out of 5 from 206 reviews | 4.6 out of 5 from 11 reviews. |
| Rating on G2 | 3.7 out of 5 from 3 reviews | 5 out of 5 from 1 review; G2 says there are not enough reviews for buying insight. |
| Rating on GetApp | 4.6 out of 5 from 206 reviews | 4.6 out of 5 from 11 reviews. |
| Rating on Software Advice | 4.6 out of 5 from 206 reviews | 4.6 out of 5 from 9 reviews. |
Plans
Gym Assistant
- MemberConnect BaseFree
- MemberConnect Plus$100 a year
- Silver Support Level$190 a year
- MemberConnect Elite$250 a year
- Gold Support Level$370 a year
- Gym Assistant SoftwarePrice not published
Spark Membership
- Spark Membership$199 a month
- Ignite trial$1, paid once
- Ignite Membership$199 a month
- Spark Membership$199 a month
- Spark Membership$249 a month
- Ignite Plus Bundle$399 a month
In their own words
Gym Assistant
Gym Assistant is membership management software for small to medium-sized gyms, fitness centers, and health clubs. The installed Windows application supports member records, check-in, billing, payments, reports, measurements, notes, electronic documents, and waiver tracking. Barcode readers can automate check-in, and access-control add-ons support digital SmartKeys, barcode tags, and proximity cards or fobs. Billing includes invoices, integrated payment processing, monthly ACH and card payments through selected processors, and real-time swiped card transactions. MemberConnect adds online sign-up and payments, messaging, SMS, announcements, referrals, family accounts, and billing or visit history. Elite mobile credentials use changing QR codes or barcodes and can work without nearby Wi-Fi or cellular service. Gym Assistant is not cloud based, but network licenses let two to ten computers share data and DataSync can synchronize member data across facilities. A software purchase includes one year of phone and email support and free updates. MemberConnect Base is free; Plus is $10,015 a year, billed $100/year or $15/month; Elite is $25,030 a year, billed $250/year or $30/month.
Spark Membership
Spark Membership has no write-up on Specifiction yet; its figures are above.