HaloITSM vs Ivanti Neurons CMDB
HaloITSM
haloitsm.com
Ivanti Neurons CMDB
ivanti.comSide by side
| Figure | HaloITSM | Ivanti Neurons CMDB |
|---|---|---|
| Price from | £33/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 1 |
| Spec score · CMDB Software | 9.0 (#4) | 7.1 (#33) |
| Compliance | Halo states that Halo Service Solutions has completed Cyber Essentials and that Halo Service Solutions Ltd is SOC 2 Type 2 and ISO 27001 compliant. | Ivanti’s security and compliance page lists SOC 2 and ISO/IEC 27001, and links to product-specific Neurons security resources through its Trust Center. |
| Headquarters | Suffolk, United Kingdom | South Jordan, Utah, United States |
| Purpose | HaloITSM provides IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. | Ivanti Neurons CMDB provides a system of record that combines configuration data, live discovery data and IT asset management context. |
Plans
HaloITSM
- HaloITSM public-sector listing£33 a month
- All-inclusive ITSM software (G2 listing)£40 a month
- HaloITSM£66 a month
- Halo all-in-one platform£69 a month
- Halo Enterprise PackagePrice not published
In their own words
HaloITSM
HaloITSM is IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. Teams can capture incidents through multiple channels, route them, track SLAs and OLAs, and manage major incidents in a dedicated console. The service catalogue supports forms, approvals, tasks, automation, and portal request tracking. Change management covers approvals, CAB reviews, risk checks, calendars, implementation plans, and rollback steps. Halo brings assets, configuration items, services, and users into a related view, with discovery and integrations for updating data. Reporting includes 1,000+ out-of-the-box reports and a no-code query builder. The platform is API-centric and offers web, iOS, Android, self-hosted, and API options. HaloITSM costs £66 a month per agent, billed annually, with all features included; end users and portal customers are free. An onboarding package is required at a bespoke cost. A 30-day trial includes all features and modules without requiring a credit card. Halo is a UK-based company founded and based in Suffolk.
Ivanti Neurons CMDB
Ivanti Neurons CMDB has no write-up on Specifiction yet; its figures are above.