Hamlet vs PONT
Hamlet
hamletco.spacePONT
pont.workSide by side
| Figure | Hamlet | PONT |
|---|---|---|
| Price from | $250/mo | £50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Coworking Space Management Software | 8.8 (#3) | 7.1 (#28) |
| Billing | It supports recurring memberships, day passes, virtual offices and one-off charges with card or direct-debit collection, receipts, retries and overdue reminders. | The platform supports card, direct debit, or invoice payments, with multi-currency and multi-tax support. |
| Bookings | Operators can book rooms, desks and other resources by hour, day or month with member and guest rates, credits, add-ons and recurring bookings. | Members can find and book spaces using real-time availability and natural-language search. |
| Headquarters | Australia | 23a Sandy Lane, Church Crookham, Fleet, England, GU52 8LA |
| Integrations | Live integrations include Xero, Stripe, Worldpay, Google Calendar, SendGrid, Slack, Jotform, Gravity Forms and Salto access control. | PONT describes its system as API-first and says it connects with CRM, accounting, and access-control systems. |
| Security | Customer data is encrypted in transit with TLS 1.2+ and at rest with AES-256; payment card numbers and CVC are not stored on Hamlet infrastructure. | The privacy policy says PONT uses encryption, firewalls, and secure server facilities, and regularly reviews its security protocols. |
| Support | Support is provided by email and in-platform Help & Support, with business-hours coverage and included support on every plan. | The listed plans include standard support, with a 3-hour response on GROW and 24/7 support on SCALE. |
Plans
Hamlet
- Hamlet Base$250 a month
- Hamlet BaseA$350 a month
- Hamlet Plus$425 a month
- Hamlet PlusA$595 a month
- Hamlet Launch$1,450, paid once
- Hamlet EnterprisePriced on request
In their own words
Hamlet
Hamlet is a flexible-space management platform for operators, landlords and developers, bringing billing, bookings, member experience and reporting together. It supports coworking, serviced and flexible offices, shared kitchens, health spaces, coliving, co-warehousing, storage and parking. Members and guests can book rooms, desks and other resources against live availability; guests can book and pay without an account. Billing automation covers recurring charges, payment collection, receipts, retries for failed payments and overdue reminders, with Xero sync. Members can use the portal and iOS or Android app for bookings, invoices, check-in, community features, direct messages and push notifications. Reports cover utilisation, revenue and debtors by site and across portfolios, with scheduled email delivery and CSV export. Listed integrations include Xero, Stripe, Worldpay, Google Calendar, SendGrid, Slack, Jotform and Gravity Forms. Plans are priced by location and include unlimited members, subject to fair use for an unusually large single site. Hamlet Base costs A$350 a month for one location; Hamlet Plus costs A$595 a month for two locations, with additional sites at A$250/month. Prices exclude GST, and both plans are billed monthly with cancellation on 30 days’ notice. Enterprise is quoted. Every plan includes support, self-led setup and a free simple migration. Hamlet states 99.5% monthly availability; contractual SLAs are available on Enterprise plans. It says it does not currently hold SOC 2 attestation or ISO 27001 certification and does not operate a 24/7 SOC.