Hang vs Hospo Solutions

Hang is a restaurant guest-experience platform that combines loyalty and ordering with offers, CRM, and a customer data platform. Restaurants can set points, earn rates, tiers, benefits, and rewards, with program details synced across the app, wallet pass, and register. Guests can enroll through the app, at the register, or online; activity from POS, app, web, and delivery can be brought together in one profile. Loyalty options include branded minigames, mystery boxes, streaks, quests, challenges, puzzles, trivia, and badges. Ordering features cover order-ahead, menu modifiers, pickup scheduling, Uber Direct delivery, Stripe payments, scan and pay, gift cards, and stored value. Businesses can also use referrals, paid memberships, targeted rewards, social media rewards, polls, surveys, a partner API, and webhooks. Hang says its AI monitors redemptions and flags what prompts return visits. Apps are listed for Android and iOS, alongside web and API platforms. Pricing is on request; businesses can request a free branded prototype, but no free software plan is stated.

Hospo Solutions is a white-label platform for restaurants, bars, and hospitality groups, combining loyalty rewards, table bookings, CRM automation, and merchant analytics. Customers can use the full branded platform or a headless loyalty engine through a REST API and webhooks. The loyalty engine supports points, stamps, multi-tier rewards, personalized offers, and automated reward triggers. Its reservation system shows real-time availability and provides automated confirmations and no-show protection. CRM tools cover customer segmentation, voucher campaigns, and automated marketing. Reports include AI-generated insights, app-store usage, revenue, loyalty performance, customer cohorts, and booking conversion. The platform supports Android, iOS, web, and API; its multi-tenant architecture is described as supporting unlimited venues and groups. Loyalty is EPOS integration ready, and app-store usage data comes from the App Store and Google Play. A bespoke app add-on includes a digital membership pass, points, tiers, rewards, in-app booking, push notifications, and campaign targeting. Core pricing is on request; a free trial is available, but there is no free plan. Optional add-ons include Hospo Builder at £100 a month, Managed Website at £200 a month, and Bespoke App Addition at £500 a month with a 12-month minimum term.