Hang vs Lightspeed Restaurant

Hang is a restaurant guest-experience platform that combines loyalty and ordering with offers, CRM, and a customer data platform. Restaurants can set points, earn rates, tiers, benefits, and rewards, with program details synced across the app, wallet pass, and register. Guests can enroll through the app, at the register, or online; activity from POS, app, web, and delivery can be brought together in one profile. Loyalty options include branded minigames, mystery boxes, streaks, quests, challenges, puzzles, trivia, and badges. Ordering features cover order-ahead, menu modifiers, pickup scheduling, Uber Direct delivery, Stripe payments, scan and pay, gift cards, and stored value. Businesses can also use referrals, paid memberships, targeted rewards, social media rewards, polls, surveys, a partner API, and webhooks. Hang says its AI monitors redemptions and flags what prompts return visits. Apps are listed for Android and iOS, alongside web and API platforms. Pricing is on request; businesses can request a free branded prototype, but no free software plan is stated.

Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.