Hapag-Lloyd Live Position vs Tracktainer

Hapag-Lloyd Live Position tracks dry containers across ship, rail, and truck journeys using IoT devices attached to containers. The tracking view shows status, location, ETA, inland distance traveled, and planned or updated shipment information. A shipment must be purchased as a whole, even if some containers lack devices, and the service is available only for dry containers equipped with a smart device.

GPS trackers transmit location data every 15 minutes. For eligible Carrier Haulage import bookings, Live ETA is included and updates arrival estimates using device data and past planned-versus-actual transport performance. ETA changes appear automatically on the website and API. Customers can view vessel history, with vessel data updated every 24 hours, and download tracking data as CSV. Access is through the Online Business Suite for signed-in customers. Carrier Haulage is listed at free; Merchant Haulage costs $15, paid once per container. The API is available for customer systems; self-onboarding is free and comprehensive IT onboarding is USD 5,000.

Tracktainer tracks containers and shipments from a container number, Bill of Lading, or booking reference, with automatic carrier detection and real-time results. It says its coverage spans 170+ shipping lines and 95% of global container volume. A web dashboard shows shipment milestones and vessel positions, with email and push alerts, analytics, and CSV export. The service advertises machine-learning ETA predictions and says it can flag delays 3–5 days ahead; free-time and detention alerts are listed as tools for demurrage prevention. Integrations include an API, webhooks, CSV upload, and ERP/TMS connections, with no integration fees stated. The REST API uses Bearer API keys and JSON:API responses, and a live shipment map can be embedded with custom colors and branding. Tracktainer lists three free tracking credits, with no card required. Volume-based monthly pricing is $1 a month with a 10-credit minimum; one credit covers a shipment, and same-shipment checks within 24 hours use no extra credits.