Hapi Guest Identity (formerly Hapi Guest CRM) vs HMS Flow Guest CRM & Loyalty
Hapi Guest Identity (formerly Hapi Guest CRM)
stayhapi.com
HMS Flow Guest CRM & Loyalty
hmsflow.comSide by side
| Figure | Hapi Guest Identity (formerly Hapi Guest CRM) | HMS Flow Guest CRM & Loyalty |
|---|---|---|
| Price from | — | €27.08/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Hospitality CRM Software | 5.5 (#27) | 8.1 (#9) |
| Headquarters | Miami, Florida, United States | Pamukkale University Technopark, Denizli, Türkiye |
Plans
Hapi Guest Identity (formerly Hapi Guest CRM)
No plans published.
HMS Flow Guest CRM & Loyalty
- 1 – 10 rooms€325 a year
- 11 – 20 rooms€385 a year
- 21 – 30 rooms€445 a year
- 31 – 40 rooms€505 a year
- 41 – 50 rooms€565 a year
- 51+ roomsPriced on request
In their own words
Hapi Guest Identity (formerly Hapi Guest CRM)
Hapi Guest Identity (formerly Hapi Guest CRM) has no write-up on Specifiction yet; its figures are above.
HMS Flow Guest CRM & Loyalty
HMS Flow Guest CRM & Loyalty is a hotel module for organizing guest profiles and encouraging direct repeat bookings. Profiles can include contact details, stay and spend history, room and rate preferences, staff notes, marketing consent, and loyalty tier. The module can automate booking confirmations, pre-arrival and in-stay messages, post-stay thanks, review requests, and occasion greetings. Hotels can configure loyalty tiers based on stays or spend, award points on eligible spend, and offer member-only rates through the booking engine. Email and SMS campaigns can target segments using factors such as nationality, stay dates, room type, spend, loyalty tier, or time since the last visit. It is listed for Android, iOS, web, and API access. Annual per-property prices start at €325 a year for 1–10 rooms and range up to €565 a year for 41–50 rooms. Properties with 51 or more rooms receive custom pricing, and listed prices exclude local taxes. A 14-day trial is offered, with 24/7 expert support included in the pricing information.