Hapi Guest Identity (formerly Hapi Guest CRM) vs NISKA CRM
Hapi Guest Identity (formerly Hapi Guest CRM)
stayhapi.comNISKA CRM
niskagroup.comSide by side
| Figure | Hapi Guest Identity (formerly Hapi Guest CRM) | NISKA CRM |
|---|---|---|
| Price from | — | ₹999/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Hospitality CRM Software | 5.5 (#27) | 8.4 (#7) |
Plans
Hapi Guest Identity (formerly Hapi Guest CRM)
No plans published.
NISKA CRM
- Essentials₹999 a month
- Growth₹13,499 a month
- Professional₹29,999 a month
- EnterprisePriced on request
In their own words
Hapi Guest Identity (formerly Hapi Guest CRM)
Hapi Guest Identity (formerly Hapi Guest CRM) has no write-up on Specifiction yet; its figures are above.
NISKA CRM
NISKA Agentic CRM is web-based hotel CRM software that unifies guest profiles across stays, booking channels, and properties. Profiles can retain dietary, room, and service preferences together with stay feedback for later bookings. Hotels can create segments using behavior, spend, booking frequency, stay frequency, or preferences, then time offers around typical booking cycles. WhatsApp is the primary outreach channel and email is secondary. WhatsApp campaign automation starts on Growth and uses WhatsApp Business when enabled; the unified guest profile starts on Essentials. The CRM receives guest data from a PMS, sends review requests to Reputation, and shares segment performance with BI. A corporate-account module separates negotiated-rate business relationships from individual guests. NISKA describes consent capture as aligned with the DPDP Act 2023. Plans begin at ₹999 a month per property; Enterprise pricing is custom.