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Tech riderRev. 8 Oct 2026

NISKA CRM

Ch 086.7of 27 Hospitality CRM Software
  1. 1Runs onWeb
  2. 2Costsfree trial · paid from ₹999/mo
  3. 3Reservation syncYes
  4. 4Guest messagingYes
  5. 5Loyalty programsNo
  6. 6Marketing automationYes
  7. 7Guest segmentationYes
7 lines stated Written from the maker's own pages: niskagroup.com
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The NISKA CRM homepage

Overview

NISKA CRM is ranked #8 of 27 in hospitality CRM software on Specifiction. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at ₹999/mo.

NISKA CRM plans and pricing

All plans
Essentials ₹999/mo ₹999 per property / month; monthly equivalent 3 staff seats · AI credits via add-on · CRM included at Lite depth niskagroup.com · 8 Oct 2026
Growth ₹13,499/mo ₹13,499 per property / month; monthly equivalent 15 staff seats · 1000 AI credits / mo · CRM and analytics depth · WhatsApp campaign automation niskagroup.com · 8 Oct 2026
Professional ₹29,999/mo ₹29,999 per property / month; monthly equivalent Unlimited staff seats · 5000 AI credits / mo · Everything in Growth niskagroup.com · 8 Oct 2026
Enterprise Not published Custom; contact for volume pricing Unlimited staff seats · 15000 AI credits / mo · Custom AI credit pools · SSO and private cloud options niskagroup.com · 8 Oct 2026

Compared on hospitality CRM software

Free plan
Noniskagroup.com
Reservation sync
Yesniskagroup.com
Guest messaging
Yesniskagroup.com
Loyalty programs
Noniskagroup.com
Marketing automation
Yesniskagroup.com
Guest segmentation
Yesniskagroup.com

Facts

Product
NISKA Agentic CRM is hotel CRM software that unifies guest profiles across stays, booking channels, and properties.niskagroup.com · 8 Oct 2026
Outreach
The CRM uses WhatsApp as its primary outreach channel and email as a secondary channel.niskagroup.com · 8 Oct 2026
Guest segments
It builds guest segments based on behavior, spend, frequency, stay frequency, or preferences.niskagroup.com · 8 Oct 2026
Campaigns
WhatsApp campaign automation is available from the Growth tier, while the unified guest profile starts at Essentials.niskagroup.com · 8 Oct 2026
Consent
The product describes its consent capture as DPDP Act 2023 aligned and tracks opt-in when guest data is collected.niskagroup.com · 8 Oct 2026
Repeat bookings
Automated offers can be timed to a guest’s typical booking cycle.niskagroup.com · 8 Oct 2026
Corporate accounts
The corporate account submodule tracks negotiated-rate business relationships separately from individual guest profiles.niskagroup.com · 8 Oct 2026
Guest preferences
Dietary, room, and service preferences and stay feedback are stored on the guest profile for subsequent bookings.niskagroup.com · 8 Oct 2026
Integrations
The CRM receives guest data from the PMS and feeds review requests to Reputation and guest segment performance to BI.niskagroup.com · 8 Oct 2026
Messaging integration
CRM outreach uses WhatsApp when WhatsApp Business is enabled.niskagroup.com · 8 Oct 2026
Support
Essentials includes community support and Growth includes priority support.niskagroup.com · 8 Oct 2026
Security
NISKA states that its security controls align with SOC 2 Type II practices.niskagroup.com · 8 Oct 2026
Audience
NISKA identifies its primary market as Indian hospitality operators, including independent hotels, groups, and management companies.niskagroup.com · 8 Oct 2026
Maker
NISKA is the product line of NISKA INNOVATIONS LLC, also referred to as NISKA Group.niskagroup.com · 8 Oct 2026

Best NISKA CRM alternatives

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All accessCh 01 GraceSoft Hospitality CRM Free planFree trialAndroid from $89/mo7.7 All accessCh 02 Scidoo CRM AndroidAPI 7.6 All accessCh 03 HMS Flow Guest CRM & Loyalty Free trialAndroidAPI from €27.08/mo7.1 All accessCh 04 PageCRM Free planAndroidAPI from $0.35/mo7.1 All accessCh 05 BookOne CRM Free trialAndroidAPI 7.0 All accessCh 06 HoteSoft Guest CRM Free trialAndroidAPI from $24.92/mo7.0

Where it ranks on Specifiction

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