Harken vs Konnect Insights Social Listening
Harken
github.com
Konnect Insights Social Listening
konnectinsights.comSide by side
| Figure | Harken | Konnect Insights Social Listening |
|---|---|---|
| Price from | Free | $3.25/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 7 |
| Spec score · Social Media Monitoring | 7.9 (#9) | 8.0 (#5) |
| Spec score · Social Media Listening Software | 7.7 (#39) | 8.3 (#14) |
| Analysis | It scores sentiment with a built-in local lexicon analyzer and groups mentions into themes, with optional LLM analysis. | Dashboards include share of voice, sentiment, classification, media type, X and Instagram reports. |
| Free plan | Yes | No |
| Purpose | Harken tracks mentions of keywords, brands, or products across online sources and presents sentiment and themes in a local dashboard. | Social Listening monitors brand, product and competitor conversations across social networks, news, forums and reviews. |
| Sentiment analysis | Yes | Yes |
Plans
Konnect Insights Social Listening
- Starter$39 a month
- Professional$79 a month
- Advanced$119 a month
- Starter$39 a year
- Professional$79 a year
- Advanced$129 a year
- EnterprisePriced on request
In their own words
Harken
Harken tracks mentions of keywords, brands, or products across online sources and brings sentiment and themes into a local dashboard. It can monitor Hacker News, Reddit, Mastodon, Bluesky, Stack Overflow, RSS, X, and YouTube. Sentiment comes from a built-in local lexicon analyzer; optional LLM analysis can label themes using Anthropic, OpenAI, or locally run Ollama. Harken provides a web dashboard and terminal CLI, stores its database in local SQLite, and says it sends no Harken telemetry. Alerts for new negative mentions or configured volume and sentiment thresholds can go to Slack, generic webhooks, or SMTP email. The open-source MIT software is self-hosted and free: free, with no per-seat pricing and API access. Tracking sends search terms to selected source APIs, and Anthropic or OpenAI theme labeling sends a small sample of mention text to that provider. Hacker News and Bluesky work without credentials; other sources may need credentials, configured feeds, or tokens. The quickstart requires Python 3.10 or later, and Docker Compose instructions are included.
Konnect Insights Social Listening
Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.