Haven Connect vs HDS NextGen

Haven Connect provides software for affordable housing owners and property managers handling applicant waitlists. Its tools track applicants, automate list processes, and support communication through texts, emails, and physical letters; Haven Connect handles printing, mailing, and USPS integration. Staff can filter applicants by AMI parameters and preferences, while a compliance audit log records application changes. Applicants use a portal to check status, update information, apply to other properties, and upload documents linked to their files. The service says document collection uses end-to-end encryption. Automated waitlist updates run every April and September, with reminders and a response dashboard. After an update period, staff can send removal communications to non-responsive applicants and remove them from the master list. The listed package includes custom pre-applications and full applications, duplicate detection, setup, and training. Pricing is on request. Haven Connect was founded in 2015 and is headquartered in Denver.

HDS NextGen is a web-based multifamily housing and Section 8 contract administration system built for Housing Finance Agencies. It covers asset management, financial oversight, compliance, and daily through annual Project-Based Contract Administration workflows. Agencies can manage multiple programs, eligibility workflows, and recertification. Reporting includes on-demand and board-ready reports, KPI tracking, advanced analytics, and interactive dashboards with real-time portfolio insights. Staff can collaborate securely with agency colleagues and external partners, store files centrally, and review audit trails and activity tracking. HDS says NextGen supports secure integrations with existing systems, without naming specific integrations. Security features include encryption, access controls, multi-level permissions, role-based access, and security reporting. HDS offers implementation, operational support, and role-based training onsite or remotely. NextGen Fusion is available through MyHDS, with a TestNext sandbox, one-to-one transition sessions, monthly working groups, and ongoing support. Licensing is flexible and customized to program requirements, portfolio size, and budget; no price is listed.