Hay.chat vs Konversio Pilot
Hay.chat
hay.chatKonversio Pilot
konversio.orgSide by side
| Figure | Hay.chat | Konversio Pilot |
|---|---|---|
| Price from | €50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 0 |
| Spec score · Support Bots | 8.2 (#9) | 6.2 (#16) |
| Integrations | The integrations page lists Web Chat, HubSpot, Magento, Shopify, Stripe, WooCommerce, and Zendesk as available; several other listed integrations are marked coming soon. | The 0.0.3 release adds data imports from Intercom and Freshdesk, and WhatsApp template management for Cloud API and Twilio. |
| Product | Hay is open-source AI orchestration for customer support that connects a knowledge base to customers through integrations and custom actions. | Pilot is Konversio’s AI support agent, which reads help articles, answers customer questions in chat, drafts replies, summarizes conversations, routes issues, and hands off to humans. |
| Security | The DPA lists TLS, role-based access control, audit logging, and secure key management among its technical and organizational measures. | The 0.0.3 release lists audit logs, webhook validation, SSRF hardening, safer file uploads and CSV exports, and sign-in and session hardening. |
Plans
Hay.chat
- Solo€50 a month
- Starter€135 a month
- Growth€725 a month
- Enterprise€2,725 a month
In their own words
Konversio Pilot
Konversio Pilot has no write-up on Specifiction yet; its figures are above.