HCL Digital Experience vs Jahia DXP
HCL Digital Experience
hcl-software.com
Jahia DXP
jahia.comSide by side
| Figure | HCL Digital Experience | Jahia DXP |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Digital Experience Platforms | 8.6 (#5) | 8.8 (#2) |
| Spec score · Digital Experience - Midmarket Software | 8.5 (#9) | 8.7 (#7) |
| Spec score · Java CMS | 8.5 (#7) | 8.7 (#5) |
| Content management | It provides web content and digital asset management, including lifecycle management, editing, publication, and versioning. | The platform provides authoring, workflows, scheduling, reusable content, versioning, digital asset management, taxonomy and multilingual content. |
| Deployment | DX supports traditional on premises deployment in WebSphere Application Server infrastructure and container based deployment in Kubernetes. | The product is offered as managed SaaS, private cloud or on-premise, with air-gapped environments available for regulated or government deployments. |
| Founded | HCLTech states that HCL was founded in 1976; HCLSoftware was established as the products division in 2018. | 2002 |
| Headless delivery | HCL describes DX as using a hybrid headless content approach so content and assets can be delivered to different front ends and channels. | Jahia supports visual editing alongside a complete GraphQL API for headless React, Next.js and Vue.js architectures. |
| Integrations | Documented integrations include HCL Leap, HCL Volt MX Foundry, OpenSearch, DB2, Web Application Bridge and more than 350 Volt Foundry connectors. | Jahia describes an API-first, composable platform and lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude and Gemini. |
| Personalization | Its personalization engine can select content for users or groups using profiles, rules, campaigns and visitor attributes. | The DXP edition adds A/B testing, content personalization and dynamic content lists. |
| Rating on G2 | 3.8 out of 5 from 32 reviews | 4.4 out of 5 from 603 reviews |
| Rating on Gartner Peer Insights | 4.2 out of 5 from 91 reviews | 4.3 out of 5 from 162 reviews |
| Rating on TrustRadius | 9.9 out of 10 from 38 reviews | 8 out of 10 from 54 reviews and ratings |
| Security | DX documentation describes security topics including authentication, authorization, Portal Access Control, SAML single sign on, and OpenID Connect. | Jahia says its ISO 27001:2022-certified information security management system covers product development, and that cloud data is encrypted at rest and in transit. |
| Support | The pricing page lists forum based customer support for Free / Trial and 24 x 7 customer support for Full; app monitoring and support is available with the DX Cloud offering. | Enterprise plans include support tickets; 24/7 support is available with Premium Support, while the Community distribution has no enterprise SLA or support. |
| System requirements | HCL publishes minimum requirements and supported prerequisite hardware and software for DX 9.5 deployments. | Suggested minimums are dual-core CPU, 4 GB RAM and 5 GB disk for development, and quad-core CPU, 8 GB RAM and 100 GB disk for production. |
| What it does | HCL Digital Experience is an enterprise platform for combining content, applications and processes into personalized digital experiences for customers, employees and partners. | Jahia DXP combines content management, customer data, AI workflows, security controls and digital experience delivery for enterprise and public-sector websites and portals. |
Plans
Jahia DXP
- Jahia CommunityFree
- CMS EnterprisePriced on request
- DXP EnterprisePriced on request
In their own words
HCL Digital Experience
HCL Digital Experience is an enterprise platform for bringing content, data, applications and business processes together to build personalized experiences for customers, employees and partners. It includes web content and digital asset management, with tools for lifecycle management, editing, publication and versioning. Teams can expose content through WCM REST APIs for applications outside the platform, including mobile apps, commerce sites and standalone React applications. The personalization engine supports rules and campaigns and also has a REST API. The platform combines applications, content and assets into websites, with personalization and role-based access control. Documented integrations include HCL Commerce, HCL Connections, HCL Leap, HCL Volt MX Foundry, Huddo Boards, SharePoint and IBM MobileFirst. Deployment options include WebSphere Application Server infrastructure and Kubernetes containers, as well as cloud, on-premises and hybrid environments, including AWS, Google Cloud and Azure. Pricing is on request. A Free / Trial plan is listed with one content author, unlimited developers, sites and end users, one environment, and forum support; Full includes 24 x 7 support.
Jahia DXP
Jahia DXP brings content management, customer data, personalization, integrations, and analytics together for websites and portals. It supports multichannel publishing, structured content, digital asset management, and approval workflows, with headless, hybrid, or traditional delivery. Its built-in customer data platform unifies profiles, collects data from multiple sources, segments audiences in real time, and supports analytics and customer journey mapping. Listed AI capabilities include content creation and optimization, migration, translation, enrichment, SEO recommendations, and personalization, with human approval workflows. The API-first platform lists integrations such as Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude, and Gemini. Deployment options are on-premise, cloud, or hybrid; the free Jahia Community distribution is available only as a Docker image and excludes enterprise modules, SLAs, and support. Enterprise pricing is on request and depends on edition, hosting, project scope, users, and traffic. Jahia says its cloud service has a 99.9% monthly uptime guarantee, subject to exclusions. Its security statements include ISO 27001:2022 certification and encryption of cloud data at rest and in transit.