HDS NextGen vs ReFrame Assist

HDS NextGen is a web-based multifamily housing and Section 8 contract administration system built for Housing Finance Agencies. It covers asset management, financial oversight, compliance, and daily through annual Project-Based Contract Administration workflows. Agencies can manage multiple programs, eligibility workflows, and recertification. Reporting includes on-demand and board-ready reports, KPI tracking, advanced analytics, and interactive dashboards with real-time portfolio insights. Staff can collaborate securely with agency colleagues and external partners, store files centrally, and review audit trails and activity tracking. HDS says NextGen supports secure integrations with existing systems, without naming specific integrations. Security features include encryption, access controls, multi-level permissions, role-based access, and security reporting. HDS offers implementation, operational support, and role-based training onsite or remotely. NextGen Fusion is available through MyHDS, with a TestNext sandbox, one-to-one transition sessions, monthly working groups, and ongoing support. Licensing is flexible and customized to program requirements, portfolio size, and budget; no price is listed.

ReFrame Assist is a cloud-hosted software suite for public housing agencies administering federal, state, and local programs, including Moving to Work. It brings application processing and eligibility determination together with applicant, tenant, and owner portals, back-office operations, a general ledger, and mobile inspections. Supported programs include MTW 50058, MTW Expansion 50058, and 50059. Applicants can update details, track application progress, upload documents, and send secure portal messages. Tenants can upload documents, review payment history, and recertify information; landlords can view payment and inspection details for their tenants and properties. Back-office tools include role-based permissions, electronic records, configurable calculations, compliance reporting, and generated 58-based correspondence. The general ledger covers accounts payable and receivable, fixed assets, payroll integration, and budgets. Tablet-based inspections work on Android and iOS, online or offline. The suite is described as mobile responsive, ADA compliant, and supportive of language preferences. Pricing is available on request.