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SPECIFICTION
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ReFrame Assist

reframesolutions.com

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Spec score 7.1 #20 of 26 in Affordable Housing Software

What it is

ReFrame Assist is a cloud-hosted software suite for public housing agencies administering federal, state, and local programs, including Moving to Work. It brings application processing and eligibility determination together with applicant, tenant, and owner portals, back-office operations, a general ledger, and mobile inspections. Supported programs include MTW 50058, MTW Expansion 50058, and 50059. Applicants can update details, track application progress, upload documents, and send secure portal messages. Tenants can upload documents, review payment history, and recertify information; landlords can view payment and inspection details for their tenants and properties. Back-office tools include role-based permissions, electronic records, configurable calculations, compliance reporting, and generated 58-based correspondence. The general ledger covers accounts payable and receivable, fixed assets, payroll integration, and budgets. Tablet-based inspections work on Android and iOS, online or offline. The suite is described as mobile responsive, ADA compliant, and supportive of language preferences. Pricing is available on request.

Spec sheet

Purpose
ReFrame Assist is cloud-based software designed to simplify public housing administration for housing authorities.Read 5 Oct 2026 · prnewswire.com
Intended users
The maker presents ReFrame Assist as a solution for housing authorities administering public housing programs.Read 5 Oct 2026 · prnewswire.com
Security
The brochures describe secure SaaS or cloud-hosted portals and list role-based permissions and electronic records management.Read 5 Oct 2026 · reframesolutions.com
Headquarters
Windsor, Connecticut, United StatesRead 28 Sep 2026 · reframesolutions.com
Accessibility
The product is described as mobile responsive, ADA compliant, and supportive of language preferences.Read 4 Oct 2026 · reframesolutions.com
Applicant portal
Applicants can update information, monitor application progress, upload documents, access agency information, and use secure portal messaging.Read 5 Oct 2026 · reframesolutions.com
Applications and eligibility
Its listed functions include housing application processing and eligibility determination.Read 5 Oct 2026 · prnewswire.com
Back office
The suite includes a comprehensive Back Office, General Ledger, and Mobile Inspections.Read 4 Oct 2026 · reframesolutions.com
Back-office features
Back Office Operations includes role-based permissions, electronic records management, configurable calculations, statutory compliance reporting, and auto-generated 58-based correspondence.Read 4 Oct 2026 · reframesolutions.com
Configurable workflows
The maker describes the software as highly configurable, mobile responsive, ADA compliant, and able to support language preferences.Read 5 Oct 2026 · reframesolutions.com
General ledger
The ReFrame General Ledger solution lists integrated accounts payable, accounts receivable, fixed assets, payroll integration, and budgets.Read 4 Oct 2026 · reframesolutions.com
Inspection app
The mobile inspection tool is described as compatible with Android and iOS and supports online and offline processing.Read 5 Oct 2026 · reframesolutions.com
Mobile inspections
Mobile inspections are tablet based, support Android and iOS, and can process inspections online or offline.Read 4 Oct 2026 · reframesolutions.com
MTW and HUD reporting
The MTW brochure lists support for MTW 50058, MTW Expansion 50058, 50059, statutory compliance reporting, and annual or cohort-specific evaluation reports.Read 5 Oct 2026 · reframesolutions.com
Owner portal
The maker says landlords can access payment and inspection information about their tenants and properties through the owner portal.Read 5 Oct 2026 · reframesolutions.com
Portals
The suite includes public facing Applicant, Tenant, and Owner Portals.Read 4 Oct 2026 · reframesolutions.com
Portals and back office
The suite includes public-facing applicant, tenant, and owner portals, back-office tools, a general ledger, and mobile inspections.Read 5 Oct 2026 · reframesolutions.com
Pricing and demo
The maker’s contact page invites agencies to request a demo or schedule a consultation; it does not state a price.Read 5 Oct 2026 · reframesolutions.com
Programs
The maker says it supports Section 8 Housing Choice Voucher, Public Housing, and Moving to Work programs.Read 5 Oct 2026 · reframesolutions.com
Support and consulting
The MTW brochure says ReFrame offers consulting from in-house subject matter experts with over 75 years of combined HUD and public housing experience.Read 5 Oct 2026 · reframesolutions.com
Tenant portal
The tenant portal offers payment and inspection history, online document upload, secure messaging, and online recertifications.Read 5 Oct 2026 · reframesolutions.com

Strong points and limits

Strong points

  • Supports MTW 50058, MTW Expansion 50058, and 50059.
  • Applicant, tenant, and owner portals are included.
  • Mobile inspections support Android and iOS, online or offline.
  • General ledger includes payroll integration and budgets.

Limits

  • Pricing is available only on request.
  • Mobile inspections require a tablet.
  • Inspections are limited to Android and iOS.

Who it suits

It suits public housing agencies that need tools for housing applications, eligibility, recertification, and reporting across multiple programs. Moving to Work agencies may also use its listed program support and consulting offering.

Verdict

ReFrame Assist combines resident and landlord portals with agency back-office, accounting, and inspection tools. Agencies should request a demo or consultation to discuss pricing and fit.

Where Specifiction places it

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