Healthdirect National Health Services Directory vs WebMD Physician Directory
Healthdirect National Health Services Directory
about.healthdirect.gov.auWebMD Physician Directory
doctor.webmd.comSide by side
| Figure | Healthdirect National Health Services Directory | WebMD Physician Directory |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Healthcare Provider Directories | 8.7 (#2) | 8.0 (#5) |
| Directory scale | Healthdirect says about 150,000 health services are accessible through the NHSD and the directory receives more than 2.2 million searches monthly across platforms. | The directory homepage states that it has profiles for more than 3 million physicians and more than 8 million physician ratings and reviews. |
| Security | The NHSD platform aligns with the Australian Cyber Security Centre and Australian Government Information Security Manual and is hosted on Amazon Web Services secure cloud infrastructure. | WebMD states that personal-information transmissions use TLS technology. |
| Support | Integrators with questions or technical issues can submit a support request through the NHSD technical support form. | Featured Profile customers receive an account manager for setup and management, with monthly reporting. |
| What it does | The NHSD is an Australian national directory of health services, healthcare organisations and practitioners funded by Australian governments and managed by Healthdirect Australia. | WebMD Care Directories connects patients with healthcare practitioners through searchable provider profiles. |
Plans
Healthdirect National Health Services Directory
- NHSD integration partner accessFree
WebMD Physician Directory
- Basic ProfileFree
- Basic ProfileFree
- Featured ProfilePriced on request
- Reputation ManagementPriced on request
In their own words
Healthdirect National Health Services Directory
Healthdirect National Health Services Directory (NHSD) provides nationally consistent information about health and related services to help consumers make appropriate choices. It makes 150,000 services accessible and is searched more than 2.2 million times each month across platforms. Listings can include location, contact details, hours, appointment availability, delivery mode, practitioner information, referrals, accessibility, payment options and secure messaging details. Healthdirect offers integrations through FHIR APIs, an embeddable widget and the Provider Appointments API. The responsive widget lets people search for services and can be placed on a webpage or in a mobile app using a code snippet. The appointments API supports real-time availability and online bookings through booking-provider integrations. Directory data aligns with the FHIR Australian Provider Directory Standard and uses SNOMED CT-AU terminology. Integration partner access is listed at free. Services maintain their own listings and are advised to review them at least every 12 months. New service types must meet eligibility criteria, including support by SNOMED CT-AU, community relevance and a trusted aggregate data source.
WebMD Physician Directory
WebMD Physician Directory helps patients find healthcare practitioners through profiles searchable by location, specialty, condition, and procedure. Its homepage states that the directory includes profiles for more than 3 million physicians and more than 8 million physician ratings and reviews. Patients can book appointments online, including through Video Visit and Chat Now options, and find hospitals by specialty, hospitals, and group practices. The directory is available on the web and in the WebMD app for iOS and Android; the app can find nearby providers or search by city, state, or ZIP code.
Practitioners and medical practices can submit or claim listings. A free Basic Profile on WebMD and Vitals.com can display accepted insurance, degrees and certifications, conditions treated, and other information. Paid Featured Profiles add options such as a practice website, telemedicine details, appointment requests, photos, video, and a customizable booking widget. They also provide review tools, local visibility options, call tracking analytics, monthly reporting, and an account manager. The Basic Profile costs nothing.