Heap vs Jetpack Stats

Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.

Jetpack Stats provides a dashboard for understanding website audiences, traffic, and content performance. It reports real-time visitors, likes, comments, referrers, visitor countries, link clicks, video plays, and file downloads. Content views include top posts and pages, author performance, publishing trends, 7-day Highlights, and Year in Review. Stats can also show subscriber counts and social follower totals, surface WooCommerce orders and product trends, and monitor Jetpack Ads earnings. The free Jetpack mobile app supports monitoring on iOS and Android, while the product is also listed for web and API use. Jetpack says Stats can be used alongside Google Analytics on the same WordPress installation, and that data can be downloaded as CSV. Data retention is unlimited. The pricing model is freemium, with a free plan; the listed Free plan costs nothing. Free Stats is described as for personal sites, while paid Stats starts at 10,000 monthly site views. Jetpack is among Automattic’s products; Jetpack has operated since 2005, and its headquarters are in San Francisco, California, USA.