Heap vs Klaritics

Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.

Klaritics is a self-hosted, warehouse-native product analytics platform that analyzes product behavior using data in a customer’s existing warehouse. Product, data, and engineering teams can study funnels, retention, user paths, cohorts, dashboards, SQL, and conversion tracking. Klaritics AI handles natural-language questions, behavioral investigations, anomaly identification, recommendations, and summaries. Native connectors are listed for Snowflake, BigQuery, Amazon Redshift, PostgreSQL, and ClickHouse. Data can arrive through SDKs, a batch-capable HTTP API, or streaming with Kafka, Kinesis, or Pub/Sub. Deployments run on Kubernetes, Docker, or bare-metal Linux, with air-gapped Enterprise deployments available. The maker says raw events remain in the customer’s warehouse and aggregated results stay in the customer environment; optional usage telemetry is off by default. Governance includes row-level security, column masking, PII controls, role-based access, and audit logs. Starter is free; Growth and Enterprise use annual licensing.