Heap vs OpenPanel
Heap
heap.io
OpenPanel
openpanel.devSide by side
| Figure | Heap | OpenPanel |
|---|---|---|
| Price from | Free | $2.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 11 |
| Spec score · Web analytics tools | 9.1 (#8) | 8.6 (#25) |
| Spec score · Product Analytics Tools | 8.8 (#7) | 8.3 (#21) |
| Event tracking | Yes | OpenPanel tracks clicks, views, and conversions through an event tracking API. |
| Free plan | Yes | Yes |
| Headquarters | Heap is headquartered in San Francisco, California. | Stockholm, Sweden |
| Integrations | Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. | Available integrations include Slack, Discord, and webhooks with custom headers and JavaScript payload transforms; S3-compatible storage and Google Cloud Storage are marked coming soon. |
Plans
OpenPanel
- 5K events per month$2.50 a month
- 10K events per month$5 a month
- 100K events per month$20 a month
- 250K events per month$30 a month
- 500K events per month$50 a month
- 5K events per month$25 a year
- 10K events per month$50 a year
- 100K events per month$200 a year
- 250K events per month$300 a year
- 500K events per month$500 a year
In their own words
Heap
Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.
OpenPanel
OpenPanel is an open-source analytics platform for tracking website visitors and analyzing behavior in apps. It captures clicks, views, and conversions through an event tracking API, then presents activity through real-time dashboards, funnels, cohorts, user profiles, session histories, session replay, and A/B testing. SDKs are listed for web frameworks and languages as well as Swift, Kotlin, and React Native. OpenPanel is available on web, Android, and iOS, through an API, or as a self-hosted deployment. The company says tracking uses no cookies and discards raw IP addresses after deriving geolocation and an anonymous visitor identifier. For cloud customers, analytics data is stored in Germany, backups are in the EU, and standard event data does not leave the EEA. Cloud pricing is based on monthly event volume: the 5K-events plan costs $2.50 a month. Self-hosting is free. Websites or apps, users, dashboards, charts, and tracked profiles are described as unlimited, while monthly event volume defines cloud plans.