Heap vs PostHog

Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.

PostHog is a platform for building products, communicating with customers, and understanding customer data. Its suite includes product and web analytics, funnels, heatmaps, graphs and trends, lifecycle analysis, and user paths. Session Replay records sessions from web, React Native, iOS, Android, Flutter, and other SDKs. Feature Flags can target users, groups, or traffic percentages and support phased rollouts, kill switches, multivariate variants, JSON payloads, and beta opt-ins. An integrated data warehouse can use external sources such as Snowflake or BigQuery. PostHog CDP transforms events in real time and sends them to more than 50 destinations, including webhooks, Slack, Braze, and Customer.io. PostHog Desktop is a coding agent that can use product signals such as errors, support tickets, session replays, GitHub issues, Linear, and Zendesk to investigate causes and create pull requests. The free plan includes one year of event and metadata retention; free recordings are kept for one month. Paid plans guarantee seven years of event and metadata retention. PostHog also describes an open-source product licensed under MIT.